Companies Canva Monthly reportsOctober 2020

Canva in October 2020: incidents, uptime and changes

7incidents posted

7labelled major or critical

98.67%free of major/critical

98.67%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 9 h 52 min, incident time 9 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 5 · Major 2

Major and critical incidents 7

Incident	Impact	Started	Duration	Status	Day
INCIDENT-116: Download Issue	Critical	Oct 6, 2020, 09:19	2.4 h	resolved	10-06
Users may be experiencing an error message upon logging into Canva	Critical	Oct 20, 2020, 15:23	2.8 h	resolved	10-20
Incident-134	Critical	Oct 27, 2020, 10:16	1.7 h	resolved	10-27
Users might experience issues when searching for elements	Critical	Oct 28, 2020, 15:18	30 min	resolved	10-28
Error 500 when visiting canva.com	Critical	Oct 30, 2020, 04:59	4 min	resolved	10-30
Users might experience issues editing their designs	Major	Oct 14, 2020, 04:45	2.3 h	resolved	10-14
Users getting an Error 500 when accessing www.canva.com	Major	Oct 30, 2020, 22:10	9 min	resolved	10-30

Cite this

Canva posted 7 status incidents in October 2020 (7 major or critical); 0 price changes and 0 notable page changes observed.

Title: Canva in October 2020
Vendor: Canva
Date: 2020-10-01 00:00 UTC
URL: https://rewindex.com/company/canva/2020/10

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