# Canva in October 2020: incidents, uptime and changes

> Canva in October 2020: 7 incidents on its status page (7 major or critical), 98.67% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 7 (major/critical: 7) · Maintenance: 0
- By vendor impact label: critical 5, major 2
- Uptime (vendor-reported): 98.67% free of major/critical incidents, 98.67% free of any incident; outage time 9 h 52 min, incident time 9 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/canva/2020/09.md) · Next: [November 2020](https://rewindex.com/company/canva/2020/11.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [INCIDENT-116: Download Issue](https://rewindex.com/company/canva/incidents/lyfnqj86prn8.md) | critical | 2020-10-06 09:19 UTC | 2020-10-06 11:42 UTC | 2.4 h | resolved |
| [Users may be experiencing an error message upon logging into Canva](https://rewindex.com/company/canva/incidents/c8wppmt09v0s.md) | critical | 2020-10-20 15:23 UTC | 2020-10-20 18:13 UTC | 2.8 h | resolved |
| [Incident-134](https://rewindex.com/company/canva/incidents/6g4jn18lmx7y.md) | critical | 2020-10-27 10:16 UTC | 2020-10-27 11:56 UTC | 1.7 h | resolved |
| [Users might experience issues when searching for elements](https://rewindex.com/company/canva/incidents/p2x24smf7ykz.md) | critical | 2020-10-28 15:18 UTC | 2020-10-28 15:48 UTC | 30 min | resolved |
| [Error 500 when visiting canva.com](https://rewindex.com/company/canva/incidents/zzm64gxfww1w.md) | critical | 2020-10-30 04:59 UTC | 2020-10-30 05:03 UTC | 4 min | resolved |
| [Users might experience issues editing their designs](https://rewindex.com/company/canva/incidents/8cvxh9s23qmg.md) | major | 2020-10-14 04:45 UTC | 2020-10-14 07:01 UTC | 2.3 h | resolved |
| [Users getting an Error 500 when accessing www.canva.com](https://rewindex.com/company/canva/incidents/54nxxb9vh93h.md) | major | 2020-10-30 22:10 UTC | 2020-10-30 22:19 UTC | 9 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [INCIDENT-116: Download Issue](https://rewindex.com/company/canva/incidents/lyfnqj86prn8.md) | critical | 2020-10-06 09:19 UTC | 2020-10-06 11:42 UTC | 2.4 h | resolved |
| [Users might experience issues editing their designs](https://rewindex.com/company/canva/incidents/8cvxh9s23qmg.md) | major | 2020-10-14 04:45 UTC | 2020-10-14 07:01 UTC | 2.3 h | resolved |
| [Users may be experiencing an error message upon logging into Canva](https://rewindex.com/company/canva/incidents/c8wppmt09v0s.md) | critical | 2020-10-20 15:23 UTC | 2020-10-20 18:13 UTC | 2.8 h | resolved |
| [Incident-134](https://rewindex.com/company/canva/incidents/6g4jn18lmx7y.md) | critical | 2020-10-27 10:16 UTC | 2020-10-27 11:56 UTC | 1.7 h | resolved |
| [Users might experience issues when searching for elements](https://rewindex.com/company/canva/incidents/p2x24smf7ykz.md) | critical | 2020-10-28 15:18 UTC | 2020-10-28 15:48 UTC | 30 min | resolved |
| [Error 500 when visiting canva.com](https://rewindex.com/company/canva/incidents/zzm64gxfww1w.md) | critical | 2020-10-30 04:59 UTC | 2020-10-30 05:03 UTC | 4 min | resolved |
| [Users getting an Error 500 when accessing www.canva.com](https://rewindex.com/company/canva/incidents/54nxxb9vh93h.md) | major | 2020-10-30 22:10 UTC | 2020-10-30 22:19 UTC | 9 min | resolved |

## Cite this

Canva posted 7 status incidents in October 2020 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2020/10
- Citation: Canva, “Canva in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2020/10 (CC BY 4.0).
- Markdown link: `[Canva: Canva in October 2020 (2020-10-01)](https://rewindex.com/company/canva/2020/10)`


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Canonical: https://rewindex.com/company/canva/2020/10 · Markdown: https://rewindex.com/company/canva/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:55:09.219Z