rewindex

Outages by dayOctober 19, 2020

Outages on October 19, 2020

UTC day 2020-10-19 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

23incidents started
5labelled major or critical
18vendors with a new incident
6still open from earlier days

By vendor label: Critical 2 · Major 3 · Minor 15 · No impact listed 3 · 6 maintenance

Incidents started this day 23

VendorIncidentImpactStartedResolvedStatus
Box[Critical] Issues with Accessing Content, Logins, Public API, Uploads, and DownloadsCritical (4.6 h)resolved
BitbucketSome users unable to access BitbucketCritical (50 min)resolved
HotjarRecordings, heatmaps and forms data collection degradationMajor (35 min)resolved
Linode (Akamai)Connectivity Issue - Linode.com and Community SiteMajor (1.3 h)resolved
XeroNZ IR system is currently unavailableMajor (25 h)resolved
AircallPartial network outage on UK phone numbersMinor (20 h)resolved
TypeformService Degradation Insights Panel is failingMinor (3 min)resolved
BigCommerceAvailability issue with a subset of BigCommerce storesMinor (4.1 h)resolved
PlivoInbound call failure & inbound SMS failure towards United Kingdom phone numbersMinor (14 h)resolved
PlivoInbound call failure & inbound SMS failure towards United Kingdom phone numbersMinor (14 h)resolved
SemaphoreDelays in job processing on Semaphore 2.0Minor (34 min)resolved
TwilioSubset of WhatsApp production senders not receiving inbound mediaMinor (3.8 h)resolved
v0Integration Configurations Not Visible on DashboardMinor (2.7 h)resolved
VercelIntegration Configurations Not Visible on DashboardMinor (2.7 h)resolved
New RelicChart and Dashboard Irregularities in US RegionMinor (7 min)resolved
DialpadSMS issues - Unable to send messagesMinor (3.6 h)resolved
SnowflakeAZURE - US West2, AZURE - Canada Central (Toronto), AZURE - US East 2 (Virginia): SI-20201019Minor (1.3 h)resolved
TwilioSMS Delivery Delays to Airtel NigeriaMinor (1.2 h)resolved
New RelicServerless and AWS Lambda Integration UI and Alert Irregularities in US RegionMinor (24 min)resolved
TwilioSMS Delivery Report Delays to US from Subset of Twilio Short CodesMinor (2.9 h)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (21 min)resolved
DiscordConnectivity issues in us-west voice regionNo impact listed (7 min)resolved
SentryDelays in Processing of Native Events and AttachmentsNo impact listed (0 min)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
GorgiasIssue with Microsoft Graph API impacts Outlook integrationMajor (4 d)resolved
XeroNZ myIR and Gateway Services are unavailableMajor (6.3 h)resolved
MezmoInvestigation on slow ingestionsMinor (5 d)resolved
PlivoInbound call failure & inbound SMS failure towards United Kingdom phone numbersMinor (24 h)resolved
PlivoInbound call failure & inbound SMS failure towards United Kingdom phone numbersMinor (24 h)resolved
LeverLever Chrome extension temporarily unavailable to downloadNo impact listed (4 d)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on regular Inbound SMS towards multiple countriesMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US : Sprint phone numbersMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - Bouygues Telecom FranceMaintenance (2.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Sprint USMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (5.9 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafone RussiaMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Bitbucket, Hotjar, Linode (Akamai), Xero, Aircall, Typeform, BigCommerce, Plivo, Semaphore, Twilio, v0.

Cite this

23 vendor-reported incidents started on 2020-10-19 (UTC) across 18 vendors, 5 labelled major or critical by the vendor.

Title
Outages on October 19, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-10-19

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