CompaniesBigCommerceMonthly reportsOctober 2020
BigCommerce in October 2020: incidents, uptime and changes
8incidents posted
0labelled major or critical
100%free of major/critical
98.75%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 9 h 15 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 6 · No impact listed 2
Incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated response times for a subset of stores | Minor | 2.6 h | resolved | 10-02 | |
| Product View Pagination Issues Within Control Panel | Minor | 17 min | resolved | 10-12 | |
| Issue with refunds endpoint | Minor | 48 min | resolved | 10-15 | |
| Availability issue with a subset of BigCommerce stores | No impact listed | 0 min | resolved | 10-16 | |
| Availability issue with a subset of BigCommerce stores | Minor | 4.1 h | resolved | 10-19 | |
| Availability issue with the BigCommerce website | No impact listed | 16 min | resolved | 10-30 | |
| Control Panel Product Display Issue | Minor | 16 min | resolved | 10-30 | |
| Help Center Login | Minor | 1.3 h | resolved | 10-30 |
Cite this
BigCommerce posted 8 status incidents in October 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in October 2020
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2020/10