# BigCommerce in October 2020: incidents, uptime and changes

> BigCommerce in October 2020: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 6, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.75% free of any incident; outage time 0 min, incident time 9 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/bigcommerce/2020/09.md) · Next: [November 2020](https://rewindex.com/company/bigcommerce/2020/11.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated response times for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/fwdby092616m.md) | minor | 2020-10-02 01:28 UTC | 2020-10-02 04:02 UTC | 2.6 h | resolved |
| [Product View Pagination Issues Within Control Panel](https://rewindex.com/company/bigcommerce/incidents/hf7xtbm2kss0.md) | minor | 2020-10-12 17:03 UTC | 2020-10-12 17:20 UTC | 17 min | resolved |
| [Issue with refunds endpoint](https://rewindex.com/company/bigcommerce/incidents/16j22gq73d9q.md) | minor | 2020-10-15 20:12 UTC | 2020-10-15 21:00 UTC | 48 min | resolved |
| [Availability issue with a subset of BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/mmbjv4c4ld5d.md) | none | 2020-10-16 21:56 UTC | 2020-10-16 21:56 UTC | 0 min | resolved |
| [Availability issue with a subset of BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/r8gkkylfpk89.md) | minor | 2020-10-19 12:51 UTC | 2020-10-19 16:56 UTC | 4.1 h | resolved |
| [Availability issue with the BigCommerce website](https://rewindex.com/company/bigcommerce/incidents/dtdz9cbxl5qt.md) | none | 2020-10-30 13:07 UTC | 2020-10-30 13:23 UTC | 16 min | resolved |
| [Control Panel Product Display Issue](https://rewindex.com/company/bigcommerce/incidents/yn84nj21lg52.md) | minor | 2020-10-30 19:07 UTC | 2020-10-30 19:23 UTC | 16 min | resolved |
| [Help Center Login](https://rewindex.com/company/bigcommerce/incidents/480yvwr15mwv.md) | minor | 2020-10-30 22:45 UTC | 2020-10-31 00:00 UTC | 1.3 h | resolved |

## Cite this

BigCommerce posted 8 status incidents in October 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2020/10
- Citation: BigCommerce, “BigCommerce in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2020/10 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in October 2020 (2020-10-01)](https://rewindex.com/company/bigcommerce/2020/10)`


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Canonical: https://rewindex.com/company/bigcommerce/2020/10 · Markdown: https://rewindex.com/company/bigcommerce/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:21:00.034Z