Outages by day/October 16, 2020
Outages on October 16, 2020
UTC day 2020-10-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
24incidents started
4labelled major or critical
12vendors with a new incident
19still open from earlier days
By vendor label: Major 4 · Minor 14 · No impact listed 6 · 8 maintenance
Incidents started this day 24
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Discord | Increased API Error Rates / Message Send Delays | Major | | (3.4 h) | resolved |
| MMessageBird (Bird) | Issues on Whatsapp channel | Major | | (2.7 h) | resolved |
| Discord | Search Degraded | Major | | (2.7 h) | resolved |
| LLaunchDarkly | We have received reports that some Safari web browser users are unable to toggle flags. | Major | | (56 min) | resolved |
| TTwilio | SMS Delivery Failures on Yemen Mobile | Minor | | (1.2 h) | resolved |
| npm | We are investigating problems that might affect package search from npmjs.com | Minor | | (48 min) | resolved |
| MMessageBird (Bird) | Search in Inbox unavailable | Minor | | (28 min) | resolved |
| SparkPost | Elevated Error Rate in Events API | Minor | | (0 min) | resolved |
| TTwilio | SMS/MMS Delivery Report Delays | Minor | | (43 min) | resolved |
| Plivo | Inbound call failure & inbound SMS failure towards Brazil phone numbers in Campo Grande and Goiania | Minor | | (6.0 h) | resolved |
| Plivo | Inbound call failure & inbound SMS failure towards Brazil phone numbers in Campo Grande and Goiania | Minor | | (6.0 h) | resolved |
| TTwilio | On Call Engineers are Investigating | Minor | | (58 min) | resolved |
| Plivo | Delivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbers | Minor | | (6.3 h) | resolved |
| Plivo | Delivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbers | Minor | | (6.3 h) | resolved |
| Buildkite | Slow Agent API responses | Minor | | (1.3 h) | resolved |
| MMessageBird (Bird) | Investigating issues with WhatsApp channels | Minor | | (1.0 h) | resolved |
| TTwilio | MMS Delivery Delays on US - Verizon on a Small Subset of Short Codes | Minor | | (5.8 h) | resolved |
| TTwilio | SMS Delivery Delays to US Verizon Network | Minor | | (4.8 h) | resolved |
| Retool | Elevated error rates on main API service | No impact listed | | (0 min) | resolved |
| TTwilio | On Call Engineers are Investigating an Issue Impacting Debugger and Serverless | No impact listed | | (11 min) | resolved |
| DDropbox Sign | Intermittent service outages | No impact listed | | (1.3 h) | resolved |
| SparkPost | False alarm - two incidents related to outbound message delivery were posted at 13:45 ET today in error | No impact listed | | (0 min) | resolved |
| MongoDB Atlas | MongoDB Atlas: Atlas cluster connectivity issues for .NET clients | No impact listed | | (4.2 h) | resolved |
| BigCommerce | Availability issue with a subset of BigCommerce stores | No impact listed | | (0 min) | resolved |
Still open from earlier days 19
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| GGorgias | Some emails are not coming in | Critical | | (14 h) | resolved |
| GGorgias | Issue with Microsoft Graph API impacts Outlook integration | Major | | (4 d) | resolved |
| TTwilio | MMS Delivery Delays on US Short Codes | Minor | | (31 h) | resolved |
| Mezmo | Investigation on slow ingestions | Minor | | (5 d) | resolved |
| TTwilio | Outbound SMS Delivery Failures to Vodafone India(Goa & Maharashtra circle) | Minor | | (20 h) | resolved |
| Plivo | Outbound SMS failures/delays towards India phone numbers | Minor | | (26 h) | resolved |
| Plivo | Outbound SMS failures/delays towards India phone numbers | Minor | | (26 h) | resolved |
| KKlaviyo | Delays in Flow Triggering and segmentation, Elevated API Errors and Intermittent Application Page Load Issues | Minor | | (26 h) | resolved |
| TTwilio | Console Phone Numbers Search by Capabilities Failures | Minor | | (10 h) | resolved |
| Plivo | Inbound call failure & inbound SMS/MMS failure towards US phone numbers Saginaw, MI | Minor | | (18 h) | resolved |
| Plivo | Inbound call failure & inbound SMS/MMS failure towards US phone numbers Saginaw, MI | Minor | | (18 h) | resolved |
| TTwilio | WhatsApp Sandbox Number Messaging Functionality Degraded | Minor | | (8.7 h) | resolved |
| OOptimizely | FIND Incident - EU Region (EU-PROD08 - V1) | Minor | | (4.9 h) | resolved |
| TTwilio | Inbound SMS Delays to Subset of Twilio US and Canadian Long Codes | Minor | | (3.4 h) | resolved |
| TTwilio | Super SIM Network Connectivity Issues | Minor | | (2.8 h) | resolved |
| LLinode (Akamai) | DNS Resolution Errors | Minor | | (5.5 h) | resolved |
| CConfluent | Service degradation in AWS us-east-1 | No impact listed | | (33 h) | resolved |
| BBandwidth | Bandwidth Local Market Impairment - 344 - Saginaw, MI | No impact listed | | (18 h) | resolved |
| LLever | Lever Chrome extension temporarily unavailable to download | No impact listed | | (4 d) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Discord, MessageBird (Bird), LaunchDarkly, Twilio, npm, SparkPost, Plivo, Buildkite, Retool, Dropbox Sign, MongoDB Atlas, BigCommerce.
Cite this
24 vendor-reported incidents started on 2020-10-16 (UTC) across 12 vendors, 4 labelled major or critical by the vendor.
- Title
- Outages on October 16, 2020
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2020-10-16