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Outages by dayOctober 17, 2020

Outages on October 17, 2020

UTC day 2020-10-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

12incidents started
0labelled major or critical
4vendors with a new incident
10still open from earlier days

By vendor label: Minor 12 · 4 maintenance

Incidents started this day 12

VendorIncidentImpactStartedResolvedStatus
TwilioInbound Call Failures to Thailand Phone NumbersMinor (10 h)resolved
LaunchDarklyWe are seeing errors on the polling cdn endpointsMinor (41 min)resolved
Logz.ioData Processing Delays - Reporting Tools AffectedMinor (6.3 h)resolved
TwilioAPI Request failures in Programmable ChatMinor (1.0 h)resolved
TwilioPartial Inbound Call Failures to Sao Paulo Brazil Phone NumbersMinor (8.6 h)resolved
TwilioMMS Delivery Delays on US - Verizon on a Small Subset of Short CodesMinor (4.7 h)resolved
PlivoDelivery delay on inbound & outbound toll-free MMS towards US & Canada phone numbersMinor (17 min)resolved
PlivoDelivery delay on inbound & outbound toll-free MMS towards US & Canada phone numbersMinor (17 min)resolved
TwilioMMS Delivery Duplicates from a subset of Twilio Toll Free NumbersMinor (2.9 h)resolved
TwilioSMS Delivery Delays and Failures to US Cellular and Google Voice numbers for a small subset of trafficMinor (1.4 h)resolved
PlivoDelivery delay on inbound Short-code SMS towards US phone numbersMinor (29 min)resolved
PlivoDelivery delay on inbound Short-code SMS towards US phone numbersMinor (29 min)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
GorgiasIssue with Microsoft Graph API impacts Outlook integrationMajor (4 d)resolved
MezmoInvestigation on slow ingestionsMinor (5 d)resolved
PlivoInbound call failure & inbound SMS failure towards Brazil phone numbers in Campo Grande and GoianiaMinor (6.0 h)resolved
PlivoInbound call failure & inbound SMS failure towards Brazil phone numbers in Campo Grande and GoianiaMinor (6.0 h)resolved
PlivoDelivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbersMinor (6.3 h)resolved
PlivoDelivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbersMinor (6.3 h)resolved
TwilioMMS Delivery Delays on US - Verizon on a Small Subset of Short CodesMinor (5.8 h)resolved
TwilioSMS Delivery Delays to US Verizon NetworkMinor (4.8 h)resolved
LeverLever Chrome extension temporarily unavailable to downloadNo impact listed (4 d)resolved
MongoDB AtlasMongoDB Atlas: Atlas cluster connectivity issues for .NET clientsNo impact listed (4.2 h)resolved

Maintenance 4

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US : Sprint phone numbersMaintenance (5.0 h)resolved
Sinch[Scheduled] External Maintenance - Sprint - USMaintenance (5.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Sprint USMaintenance (5.0 h)resolved
Grafana Cloud[Scheduled] Database maintenanceMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Twilio, LaunchDarkly, Logz.io, Plivo.

Cite this

12 vendor-reported incidents started on 2020-10-17 (UTC) across 4 vendors, 0 labelled major or critical by the vendor.

Title
Outages on October 17, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-10-17

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