# Outages on October 17, 2020 (UTC) > 12 incidents started on October 17, 2020 (UTC) on the status pages Rewindex archives, 0 labelled major or critical by the vendor; 10 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-10-17 Last updated: 2020-10-17T23:53:00Z - Incidents started: 12 (major/critical: 0, other: 12) across 4 vendors - Still open from earlier days: 10 · Maintenance windows: 4 · Detected outage events: 0 - By vendor impact label: minor 12 - Previous day with incidents: [2020-10-16](https://rewindex.com/outages/2020-10-16.md) · Next: [2020-10-18](https://rewindex.com/outages/2020-10-18.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Thailand Phone Numbers](https://rewindex.com/company/twilio/incidents/w6lvy5mpst2p.md) | minor | 2020-10-17 01:30 UTC | 2020-10-17 11:36 UTC | resolved | | [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [We are seeing errors on the polling cdn endpoints](https://rewindex.com/company/launchdarkly/incidents/bbr5xmr792xq.md) | minor | 2020-10-17 02:18 UTC | 2020-10-17 02:59 UTC | resolved | | [Logz.io](https://rewindex.com/company/logz-io.md) | [Data Processing Delays - Reporting Tools Affected](https://rewindex.com/company/logz-io/incidents/r0t4jn7gwg1n.md) | minor | 2020-10-17 02:25 UTC | 2020-10-17 08:41 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [API Request failures in Programmable Chat](https://rewindex.com/company/twilio/incidents/5lbnfqm5rypb.md) | minor | 2020-10-17 02:31 UTC | 2020-10-17 03:33 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Partial Inbound Call Failures to Sao Paulo Brazil Phone Numbers](https://rewindex.com/company/twilio/incidents/1lk34jb5sfrc.md) | minor | 2020-10-17 03:57 UTC | 2020-10-17 12:35 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays on US - Verizon on a Small Subset of Short Codes](https://rewindex.com/company/twilio/incidents/r3fmg4g818mz.md) | minor | 2020-10-17 15:36 UTC | 2020-10-17 20:18 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound toll-free MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nmghm90bkdyp.md) | minor | 2020-10-17 17:23 UTC | 2020-10-17 17:40 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound toll-free MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/950zcqhl6522.md) | minor | 2020-10-17 17:23 UTC | 2020-10-17 17:40 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Duplicates from a subset of Twilio Toll Free Numbers](https://rewindex.com/company/twilio/incidents/dlg157xj8w20.md) | minor | 2020-10-17 17:32 UTC | 2020-10-17 20:23 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to US Cellular and Google Voice numbers for a small subset of traffic](https://rewindex.com/company/twilio/incidents/s88zhwxnvgtd.md) | minor | 2020-10-17 22:30 UTC | 2020-10-17 23:53 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound Short-code SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/l24tx842k5n1.md) | minor | 2020-10-17 22:57 UTC | 2020-10-17 23:26 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound Short-code SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/dcmxwxyj5l0m.md) | minor | 2020-10-17 22:57 UTC | 2020-10-17 23:26 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Gorgias](https://rewindex.com/company/gorgias.md) | [Issue with Microsoft Graph API impacts Outlook integration](https://rewindex.com/company/gorgias/incidents/clxbgjxmcz9k.md) | major | 2020-10-15 15:00 UTC | 2020-10-19 17:28 UTC | resolved | | [Mezmo](https://rewindex.com/company/mezmo.md) | [Investigation on slow ingestions](https://rewindex.com/company/mezmo/incidents/rctx4l0hbrbk.md) | minor | 2020-10-14 20:55 UTC | 2020-10-19 23:35 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Campo Grande and Goiania](https://rewindex.com/company/plivo/incidents/lk0vxcsty3t3.md) | minor | 2020-10-16 19:25 UTC | 2020-10-17 01:25 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Campo Grande and Goiania](https://rewindex.com/company/plivo/incidents/cjxx01b4sp1m.md) | minor | 2020-10-16 19:25 UTC | 2020-10-17 01:25 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/89w0hfl925hb.md) | minor | 2020-10-16 20:28 UTC | 2020-10-17 02:49 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/5ql9n4bsdj20.md) | minor | 2020-10-16 20:28 UTC | 2020-10-17 02:49 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays on US - Verizon on a Small Subset of Short Codes](https://rewindex.com/company/twilio/incidents/vqfny9k8v5hl.md) | minor | 2020-10-16 21:26 UTC | 2020-10-17 03:15 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to US Verizon Network](https://rewindex.com/company/twilio/incidents/6gwnffrvyq5f.md) | minor | 2020-10-16 22:27 UTC | 2020-10-17 03:13 UTC | resolved | | [Lever](https://rewindex.com/company/lever.md) | [Lever Chrome extension temporarily unavailable to download](https://rewindex.com/company/lever/incidents/trfqq577bjwb.md) | none | 2020-10-15 18:14 UTC | 2020-10-19 14:08 UTC | resolved | | [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Atlas cluster connectivity issues for .NET clients](https://rewindex.com/company/mongodb-atlas/incidents/z3mn69q4w4kv.md) | none | 2020-10-16 21:34 UTC | 2020-10-17 01:47 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US : Sprint phone numbers](https://rewindex.com/company/plivo/incidents/bzwl1fd4q3hm.md) | maintenance | 2020-10-17 05:00 UTC | 2020-10-17 10:00 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Sprint - US](https://rewindex.com/company/sinch/incidents/6y836ldb1fv3.md) | maintenance | 2020-10-17 05:00 UTC | 2020-10-17 10:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/bby7hbxpr0h3.md) | maintenance | 2020-10-17 05:00 UTC | 2020-10-17 10:00 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Database maintenance](https://rewindex.com/company/grafana-cloud/incidents/58j4hws8vd40.md) | maintenance | 2020-10-17 12:00 UTC | 2020-10-17 13:02 UTC | resolved | ## Cite this 12 vendor-reported incidents started on 2020-10-17 (UTC) across 4 vendors, 0 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-10-17 - Citation: Rewindex daily outage roundup, “Outages on October 17, 2020” (2020-10-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-17 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on October 17, 2020 (2020-10-17)](https://rewindex.com/outages/2020-10-17)` --- Canonical: https://rewindex.com/outages/2020-10-17 · Markdown: https://rewindex.com/outages/2020-10-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:15.988Z