CompaniesBigCommerceMonthly reportsSeptember 2020
BigCommerce in September 2020: incidents, uptime and changes
5incidents posted
1labelled major or critical
99.98%free of major/critical
99.65%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 6 min, incident time 2 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 4
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Availability issues with sub-set of BigCommerce stores | Major | 6 min | resolved | 09-27 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Availability issue with a subset BigCommerce stores | Minor | 23 min | resolved | 09-03 | |
| Availability issue with a subset of BigCommerce stores | Minor | 32 min | resolved | 09-03 | |
| Availability issue with a small subset of BigCommerce stores | Minor | 11 min | resolved | 09-03 | |
| Phone System Degradation | Minor | 1.3 h | resolved | 09-29 |
Cite this
BigCommerce posted 5 status incidents in September 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in September 2020
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2020/09