Outages by daySeptember 3, 2020

Outages on September 3, 2020

UTC day 2020-09-03 (Sep 3, 2020, 00:00 to Sep 3, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started

3labelled major or critical

19vendors with a new incident

7still open from earlier days

By vendor label: Major 3 · Minor 17 · No impact listed 5 · 8 maintenance

Incidents started this day 25

Vendor	Incident	Impact	Started	Resolved	Status
JFrog	AWS USE1 region Pipelines services is experiencing issues with connecting to the message broker RabbitMQ	Major	11:01	Sep 6, 2020, 04:37 (3 d)	resolved
Lever	GSuite email syncing issues	Major	13:29	Sep 16, 2020, 17:31 (13 d)	resolved
Plivo	Failures on Plivo MMS API	Major	21:30	22:21 (51 min)	resolved
Twilio	SMS Delivery Delay to Hutchison Network Indonesia	Minor	01:32	04:43 (3.2 h)	resolved
CircleCI	Intermittent issues across a variety of services	Minor	05:47	05:47 (0 min)	resolved
PandaDoc	Degradation in the Application	Minor	06:11	08:56 (2.8 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Taiwan Phone Numbers	Minor	11:36	14:38 (3.0 h)	resolved
Iterable	Data Ingestion Delays	Minor	12:23	Sep 4, 2020, 00:05 (12 h)	resolved
Grafana Cloud	Authentication issues with Cloud Grafana datasources	Minor	13:46	21:06 (7.3 h)	resolved
BigCommerce	Availability issue with a subset BigCommerce stores	Minor	14:10	14:33 (23 min)	resolved
BigCommerce	Availability issue with a subset of BigCommerce stores	Minor	16:00	16:32 (32 min)	resolved
MessageBird (Bird)	Issue with WhatsApp service	Minor	18:31	19:38 (1.1 h)	resolved
Sinch	Sinch Operator Notification - Sprint MMS	Minor	18:38	20:59 (2.4 h)	resolved
Discord	API Errors and Latency	Minor	19:40	20:32 (52 min)	resolved
Iterable	Workflow Latency	Minor	19:54	Sep 4, 2020, 04:07 (8.2 h)	resolved
GitHub Copilot	Incident on 2020-09-03 19:55 UTC	Minor	19:55	21:12 (1.3 h)	resolved
GitHub	Incident on 2020-09-03 19:55 UTC	Minor	19:55	21:12 (1.3 h)	resolved
Substack	Performance Slowdown on Writer Pages	Minor	20:54	Sep 4, 2020, 00:34 (3.7 h)	resolved
Plivo	Failures on Plivo MMS API	Minor	21:30	22:21 (51 min)	resolved
BigCommerce	Availability issue with a small subset of BigCommerce stores	Minor	22:57	23:08 (11 min)	resolved
Confluent	eu-west-1 single zone multitenant cluster, broker unavailable for some minutes	No impact listed	12:28	16:04 (3.6 h)	resolved
Netlify	"Deploy to Netlify" button errors	No impact listed	15:51	16:52 (1.0 h)	resolved
Discord	Online status, DM typing indicator and DM mark read/unread are temporarily disabled	No impact listed	18:44	19:36 (52 min)	resolved
Cloudinary	Elevated errors on first-time video generation requests	No impact listed	21:06	22:26 (1.3 h)	resolved
Smartsheet	Error Messages on Sheet Load	No impact listed	22:13	Sep 4, 2020, 00:30 (2.3 h)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Heap	Delayed Heap Connect Syncs for Snowflake	Major	Sep 2, 2020, 10:17	01:00 (15 h)	resolved
Lever	Google Hangout links missing from calendar invites	Minor	Sep 1, 2020, 16:07	Sep 4, 2020, 03:17 (2 d)	resolved
Jira	Incorrectly displayed multibyte characters	Minor	Sep 2, 2020, 11:27	11:52 (24 h)	resolved
LaunchDarkly	Flag Insights data is stale	Minor	Sep 2, 2020, 19:14	02:38 (7.4 h)	resolved
Twilio	SMS Delivery Failures on SyriaTel	Minor	Sep 2, 2020, 22:10	07:40 (9.5 h)	resolved
Netlify	Analytics data delays	Minor	Sep 2, 2020, 22:29	Sep 6, 2020, 21:38 (4 d)	resolved
Sinch	Operator Notification - Sprint US	Minor	Sep 2, 2020, 23:38	00:55 (1.3 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers	Maintenance	04:00	06:59 (3.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS	Maintenance	04:00	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Edge Proxy Maintenance - LAX Edge Proxy 02	Maintenance	04:00	05:00 (1.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll Free Number Provider	Maintenance	04:00	07:00 (3.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	04:00	12:00 (8.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	04:00	07:00 (3.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - Bouygues Telecom	Maintenance	22:00	Sep 4, 2020, 03:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: JFrog, Lever, Plivo, Twilio, CircleCI, PandaDoc, Iterable, Grafana Cloud, BigCommerce, MessageBird (Bird), Sinch, Discord.

Cite this

25 vendor-reported incidents started on 2020-09-03 (UTC) across 19 vendors, 3 labelled major or critical by the vendor.

Title: Outages on September 3, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-09-03 00:00 UTC
URL: https://rewindex.com/outages/2020-09-03

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