rewindex

Outages by dayOctober 7, 2020

Outages on October 7, 2020

UTC day 2020-10-07 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started
7labelled major or critical
17vendors with a new incident
10still open from earlier days

By vendor label: Major 7 · Minor 14 · No impact listed 6 · 18 maintenance

Incidents started this day 27

VendorIncidentImpactStartedResolvedStatus
JFrogOutage in AWS USW2 regionMajor (13 h)resolved
JFrogPartial Outage in AWS Asia Pacific SouthEast 1 RegionMajor (21 min)resolved
SquarespaceConnectivity issues and some sites are loading slowlyMajor (30 min)resolved
JFrogDisruption in service for several Xray and Artifactory deployments in AWS USE1Major (1.8 h)resolved
GustoSome customers may be experiencing issues loading their Gusto account.Major (10 min)resolved
SquarespaceConnectivity IssuesMajor (1.3 h)resolved
GustoCustomers are experiencing issues loading their Gusto account.Major (6 min)resolved
BuildkiteArtifact storage partial outageMinor (18 min)resolved
PlivoInbound call failures & Inbound SMS/MMS delays towards multiple regions in the USMinor (4.8 h)resolved
PlivoInbound call failures & Inbound SMS/MMS delays towards multiple regions in the USMinor (4.8 h)resolved
RevenueCatData Delayed in ChartsMinor (17 h)resolved
Elastic CloudDelayed updates in Cloud UI (deployments page)Minor (5.6 h)resolved
TypeformPublishing typeforms and uploading data to typeforms are degradedMinor (9 min)resolved
PendoPendo Application Failing to LoadMinor (5.5 h)resolved
NetlifyDelays Processing BuildsMinor (1.7 h)resolved
Elastic CloudEmail validation errors for new users signing up via the AWS, GCP, or Azure MarketplacesMinor (11 h)resolved
TwilioUS Shortcode MMS Outbound Delays for a Subset of CodesMinor (24 h)resolved
SmartsheetSmartsheet Intermittently UnavailableMinor (2.5 h)resolved
Dropbox SignSite responsiveness issuesMinor (11 min)resolved
PlivoDelivery delay on inbound toll-free MMS towards US & Canada phone numbersMinor (43 h)resolved
PlivoDelivery delay on inbound toll-free MMS towards US & Canada phone numbersMinor (43 h)resolved
BandwidthBandwidth Local Market Impairment - Multiple MarketsNo impact listed (5.0 h)resolved
SinchSite US3 - Emergency node rebootNo impact listed (10 min)resolved
MapboxElevated Search API LatencyNo impact listed (0 min)resolved
New RelicSynthetics Latency in EU RegionNo impact listed (0 min)resolved
TwilioVerify Insights Data UnavailableNo impact listed (27 min)resolved
BandwidthBrief LAX Voice IncidentNo impact listed (0 min)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
BitbucketWebhooks are not being triggeredCritical (15 h)resolved
Red Hat (incl. Quay.io)Insights Policies Engine OutageCritical (45 h)resolved
KlaviyoIssue with Shopify event Collections meta-dataMinor (20 d)resolved
PlivoInbound SMS failure/delay towards Germany phone numbers.Minor (5 d)resolved
PlivoInbound SMS failure/delay towards Germany phone numbers.Minor (5 d)resolved
AmplitudeData Processing DelaysMinor (9.9 h)resolved
TwilioMessage delivery delays to Brazil NextelMinor (5.1 h)resolved
TwilioU.S. Local - Phone Numbers are Out of StockMinor (5.1 h)resolved
PlivoDelivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbersMinor (1.9 h)resolved
PlivoDelivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbersMinor (1.9 h)resolved

Maintenance 18

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] MMS Messaging Maintenance - DFWMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US phone numbers : T-MobileMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMSMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - T-Mobile USMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - T-Mobile USMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : Sprint USMaintenance (4.0 h)resolved
Typeform[Scheduled] Database migrationMaintenance (1.0 h)resolved
Twilio[Scheduled] US SMS/MMS Carrier Maintenance - Sprint USMaintenance (6.0 h)resolved
Hotjar[Scheduled] Scheduled maintenanceMaintenance (1.0 h)resolved
HotjarScheduled maintenance taking longer than expectedMaintenance (15 min)resolved
Hotjar[Scheduled] Scheduled MaintenanceMaintenance (3.4 h)resolved
Opsgenie[Scheduled] Opsgenie Reporting & Analytics is under maintenance in US & EUMaintenance (2.0 h)resolved
Dropbox Sign[Scheduled] HelloSign for Salesforce v4.16 Push Upgrade (Production Orgs)Maintenance (2.0 h)resolved
Red Hat (incl. Quay.io)[Scheduled] Scheduled maintenance for Insights - VulnerabilityMaintenance (2.9 h)resolved
Squarespace[Scheduled] Developer Platform MaintenanceMaintenance (2.5 h)resolved
Dropbox Sign[Scheduled] HelloSign Product UpdateMaintenance (1.5 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafone RussiaMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: JFrog, Squarespace, Gusto, Buildkite, Plivo, RevenueCat, Elastic Cloud, Typeform, Pendo, Netlify, Twilio, Smartsheet.

Cite this

27 vendor-reported incidents started on 2020-10-07 (UTC) across 17 vendors, 7 labelled major or critical by the vendor.

Title
Outages on October 7, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-10-07

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