# Outages on October 7, 2020 (UTC)

> 27 incidents started on October 7, 2020 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (JFrog, Squarespace); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-10-07
Last updated: 2020-10-09T18:51:00Z

- Incidents started: 27 (major/critical: 7, other: 20) across 17 vendors
- Still open from earlier days: 10 · Maintenance windows: 18 · Detected outage events: 0
- By vendor impact label: major 7, minor 14, none 6
- Previous day with incidents: [2020-10-06](https://rewindex.com/outages/2020-10-06.md) · Next: [2020-10-08](https://rewindex.com/outages/2020-10-08.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Outage in AWS USW2 region](https://rewindex.com/company/jfrog/incidents/v93kkjh2601v.md) | major | 2020-10-07 10:30 UTC | 2020-10-07 23:20 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Partial Outage in AWS Asia Pacific SouthEast 1 Region](https://rewindex.com/company/jfrog/incidents/v16rqx3p7f43.md) | major | 2020-10-07 13:33 UTC | 2020-10-07 13:54 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity issues and some sites are loading slowly](https://rewindex.com/company/squarespace/incidents/9ksrvftfwkj0.md) | major | 2020-10-07 14:53 UTC | 2020-10-07 15:23 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Disruption in service for several Xray and Artifactory deployments in AWS USE1](https://rewindex.com/company/jfrog/incidents/b8wcjjp18qsx.md) | major | 2020-10-07 15:08 UTC | 2020-10-07 16:53 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Some customers may be experiencing issues loading their Gusto account.](https://rewindex.com/company/gusto/incidents/1pbfxlgqftjj.md) | major | 2020-10-07 16:22 UTC | 2020-10-07 16:32 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/v576mhm0vzv5.md) | major | 2020-10-07 17:30 UTC | 2020-10-07 18:48 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Customers are experiencing issues loading their Gusto account.](https://rewindex.com/company/gusto/incidents/2c0s506psmkl.md) | major | 2020-10-07 19:13 UTC | 2020-10-07 19:19 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Artifact storage partial outage](https://rewindex.com/company/buildkite/incidents/8ptqd3v0117w.md) | minor | 2020-10-07 00:18 UTC | 2020-10-07 00:36 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failures & Inbound SMS/MMS delays towards multiple regions in the US](https://rewindex.com/company/plivo/incidents/7tf8dpg22gt5.md) | minor | 2020-10-07 05:21 UTC | 2020-10-07 10:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failures & Inbound SMS/MMS delays towards multiple regions in the US](https://rewindex.com/company/plivo/incidents/th0cmz1x42jg.md) | minor | 2020-10-07 05:21 UTC | 2020-10-07 10:09 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Data Delayed in Charts](https://rewindex.com/company/revenuecat/incidents/4r3vzyjfnbcx.md) | minor | 2020-10-07 07:57 UTC | 2020-10-08 00:35 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Delayed updates in Cloud UI (deployments page)](https://rewindex.com/company/elastic-cloud/incidents/dp9ff1141g4j.md) | minor | 2020-10-07 07:58 UTC | 2020-10-07 13:33 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Publishing typeforms and uploading data to typeforms are degraded](https://rewindex.com/company/typeform/incidents/t3txfn5jsshc.md) | minor | 2020-10-07 10:28 UTC | 2020-10-07 10:37 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Pendo Application Failing to Load](https://rewindex.com/company/pendo/incidents/1z30tnsqtsz0.md) | minor | 2020-10-07 12:03 UTC | 2020-10-07 17:30 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Delays Processing Builds](https://rewindex.com/company/netlify/incidents/2h5ktsmd1v8n.md) | minor | 2020-10-07 13:30 UTC | 2020-10-07 15:11 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Email validation errors for new users signing up via the AWS, GCP, or Azure Marketplaces](https://rewindex.com/company/elastic-cloud/incidents/9nfsdrzmdm4r.md) | minor | 2020-10-07 17:11 UTC | 2020-10-08 03:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [US Shortcode MMS Outbound Delays for a Subset of Codes](https://rewindex.com/company/twilio/incidents/cv1kfmylp8k8.md) | minor | 2020-10-07 17:22 UTC | 2020-10-08 17:03 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Intermittently Unavailable](https://rewindex.com/company/smartsheet/incidents/03wzjrj2wpqd.md) | minor | 2020-10-07 20:14 UTC | 2020-10-07 22:45 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Site responsiveness issues](https://rewindex.com/company/dropbox-sign/incidents/2t0bcf942tc1.md) | minor | 2020-10-07 21:22 UTC | 2020-10-07 21:33 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound toll-free MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/vl4w2brqc915.md) | minor | 2020-10-07 23:53 UTC | 2020-10-09 18:51 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound toll-free MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/vf12vhp02nj2.md) | minor | 2020-10-07 23:53 UTC | 2020-10-09 18:51 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/jgzqz1bldggx.md) | none | 2020-10-07 05:10 UTC | 2020-10-07 10:07 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Site US3 - Emergency node reboot](https://rewindex.com/company/sinch/incidents/dgqbq00mbccn.md) | none | 2020-10-07 14:39 UTC | 2020-10-07 14:49 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Elevated Search API Latency](https://rewindex.com/company/mapbox/incidents/0w858nt8jsjv.md) | none | 2020-10-07 14:53 UTC | 2020-10-07 14:53 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Latency in EU Region](https://rewindex.com/company/new-relic/incidents/jk9fl4w5c15f.md) | none | 2020-10-07 15:59 UTC | 2020-10-07 15:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Verify Insights Data Unavailable](https://rewindex.com/company/twilio/incidents/kkxrjgp0krsl.md) | none | 2020-10-07 16:13 UTC | 2020-10-07 16:40 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Brief LAX Voice Incident](https://rewindex.com/company/bandwidth/incidents/9swk225rp300.md) | none | 2020-10-07 18:00 UTC | 2020-10-07 18:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Webhooks are not being triggered](https://rewindex.com/company/bitbucket/incidents/djd8crmbv1cb.md) | critical | 2020-10-06 10:33 UTC | 2020-10-07 01:03 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Insights Policies Engine Outage](https://rewindex.com/company/red-hat/incidents/hsc4bdvycx75.md) | critical | 2020-10-06 15:14 UTC | 2020-10-08 11:56 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Issue with Shopify event Collections meta-data](https://rewindex.com/company/klaviyo/incidents/6lc0wch1rskw.md) | minor | 2020-10-01 18:10 UTC | 2020-10-21 15:04 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS failure/delay towards Germany phone numbers.](https://rewindex.com/company/plivo/incidents/g6tpx4r726by.md) | minor | 2020-10-03 15:11 UTC | 2020-10-08 08:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS failure/delay towards Germany phone numbers.](https://rewindex.com/company/plivo/incidents/r2gm6zklrhbs.md) | minor | 2020-10-03 15:11 UTC | 2020-10-08 08:47 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Delays](https://rewindex.com/company/amplitude/incidents/h2673wr7j3hl.md) | minor | 2020-10-06 16:05 UTC | 2020-10-07 01:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Message delivery delays to Brazil Nextel](https://rewindex.com/company/twilio/incidents/63sg97wslxdg.md) | minor | 2020-10-06 21:23 UTC | 2020-10-07 02:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [U.S. Local - Phone Numbers are Out of Stock](https://rewindex.com/company/twilio/incidents/9tcy1hngr3x9.md) | minor | 2020-10-06 21:57 UTC | 2020-10-07 03:02 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/zwwv4yyqbw3s.md) | minor | 2020-10-06 22:50 UTC | 2020-10-07 00:44 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/m5bp752gpzfy.md) | minor | 2020-10-06 22:50 UTC | 2020-10-07 00:44 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] MMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/2hxmtxc81cqj.md) | maintenance | 2020-10-07 04:00 UTC | 2020-10-07 08:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/m94hzdg0bjnt.md) | maintenance | 2020-10-07 04:30 UTC | 2020-10-07 10:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/h7xl396b4408.md) | maintenance | 2020-10-07 04:30 UTC | 2020-10-07 10:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/j58psz9kjcxx.md) | maintenance | 2020-10-07 04:30 UTC | 2020-10-07 10:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/vxpjqr520gr1.md) | maintenance | 2020-10-07 04:30 UTC | 2020-10-07 10:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/8514l3wylx6j.md) | maintenance | 2020-10-07 05:00 UTC | 2020-10-07 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : Sprint US](https://rewindex.com/company/plivo/incidents/pcs9qr2sx728.md) | maintenance | 2020-10-07 06:00 UTC | 2020-10-07 10:00 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [\[Scheduled\] Database migration](https://rewindex.com/company/typeform/incidents/7z4wrvt4svns.md) | maintenance | 2020-10-07 06:00 UTC | 2020-10-07 07:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS/MMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/btmdww78v35r.md) | maintenance | 2020-10-07 06:30 UTC | 2020-10-07 12:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/hotjar/incidents/vn90w1dk7lh0.md) | maintenance | 2020-10-07 07:00 UTC | 2020-10-07 08:00 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Scheduled maintenance taking longer than expected](https://rewindex.com/company/hotjar/incidents/30b91gzzg2tc.md) | maintenance | 2020-10-07 07:35 UTC | 2020-10-07 07:50 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/hotjar/incidents/8yt9zq9dd9vq.md) | maintenance | 2020-10-07 08:15 UTC | 2020-10-07 11:36 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [\[Scheduled\] Opsgenie Reporting & Analytics is under maintenance in US & EU](https://rewindex.com/company/opsgenie/incidents/l73tq2gd6hzv.md) | maintenance | 2020-10-07 11:30 UTC | 2020-10-07 13:31 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign for Salesforce v4.16 Push Upgrade (Production Orgs)](https://rewindex.com/company/dropbox-sign/incidents/c27qlbc2jljy.md) | maintenance | 2020-10-07 12:00 UTC | 2020-10-07 14:00 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Scheduled maintenance for Insights - Vulnerability](https://rewindex.com/company/red-hat/incidents/j6hgcjxzls77.md) | maintenance | 2020-10-07 13:00 UTC | 2020-10-07 15:52 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [\[Scheduled\] Developer Platform Maintenance](https://rewindex.com/company/squarespace/incidents/qjrzfm7t894v.md) | maintenance | 2020-10-07 16:16 UTC | 2020-10-07 18:47 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/l01jrzpzq819.md) | maintenance | 2020-10-07 17:00 UTC | 2020-10-07 18:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafone Russia](https://rewindex.com/company/twilio/incidents/2gfr5m35ggdw.md) | maintenance | 2020-10-07 20:00 UTC | 2020-10-08 00:00 UTC | resolved |

## Cite this

27 vendor-reported incidents started on 2020-10-07 (UTC) across 17 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-10-07
- Citation: Rewindex daily outage roundup, “Outages on October 7, 2020” (2020-10-07 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-07 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 7, 2020 (2020-10-07)](https://rewindex.com/outages/2020-10-07)`


---
Canonical: https://rewindex.com/outages/2020-10-07 · Markdown: https://rewindex.com/outages/2020-10-07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:24.471Z