rewindex

Outages by dayOctober 1, 2020

Outages on October 1, 2020

UTC day 2020-10-01 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started
6labelled major or critical
17vendors with a new incident
5still open from earlier days

By vendor label: Critical 1 · Major 5 · Minor 19 · No impact listed 4 · 14 maintenance

Incidents started this day 29

VendorIncidentImpactStartedResolvedStatus
SquarespaceConnectivity IssuesCritical (1.8 h)resolved
GrammarlyFacebook login feature malfunctioningMajor (2.6 h)resolved
HubSpotHubSpot is experiencing problems connecting to Office 365Major (2.8 h)resolved
HeapDelayed Heap Connect Syncs for RedshiftMajor (1.8 h)resolved
AircallIssue on inbound callsMajor (42 min)resolved
TypeformTypeform platform degradedMajor (0 min)resolved
TwilioA subset of Twilio Inbound Phone Numbers in Singapore are not Receiving CallsMinor (2.2 h)resolved
TwilioToll-Free SMS Delivery Report Delays When Sending to US CellularMinor (3.3 h)resolved
SinchService Degradation Telia NorwayMinor (17 h)resolved
PlivoInbound call failure & inbound SMS failure towards LithuaniaMinor (49 min)resolved
PlivoInbound call failure & inbound SMS failure towards LithuaniaMinor (49 min)resolved
TwilioInbound Call Failures to Twilio Lithuania Phone NumbersMinor (49 min)resolved
SinchDelivery Issue O2 GermanyMinor (5.0 h)resolved
TwilioSMS Delivery Delays to O2 GermanyMinor (3.2 h)resolved
TwilioSMS Delivery Failures to Zain Network in Saudi ArabiaMinor (3.0 h)resolved
TwilioElevated HTTP 500 Errors Affecting Programmable VoiceMinor (1.3 h)resolved
DialpadWe are investigating a possible issue displaying analytics data.Minor (3.5 h)resolved
SemaphoreDelays in job processing on Semaphore 2.0Minor (32 min)resolved
KlaviyoIssue with Shopify event Collections meta-dataMinor (20 d)resolved
DialpadAnalytics unreliabilityMinor (3.8 h)resolved
TwilioMMS Delivery Delays When Sending to the US From a Subset of Twilio Short CodesMinor (8.1 h)resolved
TwilioSMS Delivery Delays to MTN, CameroonMinor (5.5 h)resolved
TwilioDelay with Posting Debug EventsMinor (2.5 h)resolved
LeverIssue submitting referrals and some applicationsMinor (1.6 h)resolved
SinchDegraded performance - Rogers Wireless CAMinor (2.5 h)resolved
BandwidthV2 Voice Recordings DelayedNo impact listed (0 min)resolved
SnowflakeAWS - US East (N. Virginia) : SI-20200930-1No impact listed (28 min)resolved
Elastic CloudCustomers may have issues managing deploymentsNo impact listed (2.4 h)resolved
AirtableIncidentNo impact listed (17 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
JFrogJFrog service limitation in AWS USE1 Virginia regionCritical (12 d)resolved
Linode (Akamai)Connectivity Issues - Linode Login PortalMajor (2.3 h)resolved
JiraAutomation for Jira rules are not being triggeredMinor (13 h)resolved
Linode (Akamai)Linode Kubernetes Connectivity Issues - (Dallas)Minor (2.8 h)resolved
DNSimpleDelays on issuing Comodo certificatesMinor (47 h)resolved

Maintenance 14

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] [SSL Certificate Renewal and Installation] *.clxnetworks.net, smpp-eu3.clxcommunications.com, smpp-eu1.clxcommunications.com (EU - 1st October 2020 @ 00:00-02:00 UTC)Maintenance (2.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - US-Southeast (Atlanta)Maintenance (1.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbersMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Circuit Maintenance - JFK & ATL Data CentersMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll Free Number ProviderMaintenance (3.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Sinch[Scheduled] Planned Maintanence - Eastlink CAMaintenance (2.0 h)resolved
Sinch[Scheduled] [SSL Certificate Renewal and Installation] smpp-us3.clxcommunications.com, smpp-us2.clxcommunications.com (US - 1st October 2020 @ 09:00-11:00 UTC)Maintenance (2.0 h)resolved
Grafana Cloud[Scheduled] Hosted Metrics for Prometheus - Azure customersMaintenance (2.8 h)resolved
Dropbox Sign[Scheduled] HelloSign for Salesforce v4.16 Push Upgrade (Sandbox Orgs)Maintenance (2.0 h)resolved
Linode (Akamai)[Scheduled] Linode Backup Maintenance - US-Southeast (Atlanta)Maintenance (24 h)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenance (1.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Tele2Maintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Squarespace, Grammarly, HubSpot, Heap, Aircall, Typeform, Twilio, Sinch, Plivo, Dialpad, Semaphore, Klaviyo.

Cite this

29 vendor-reported incidents started on 2020-10-01 (UTC) across 17 vendors, 6 labelled major or critical by the vendor.

Title
Outages on October 1, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-10-01

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