CompaniesKlaviyoMonthly reportsOctober 2020
Klaviyo in October 2020: incidents, uptime and changes
7incidents posted
1labelled major or critical
96.57%free of major/critical
64.26%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 25 h 30 min, incident time 11.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 6
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated API Errors | Major | 26 h | resolved | 10-13 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue with Shopify event Collections meta-data | Minor | 20 d | resolved | 10-01 | |
| Incident Impacting the Email Template Editor | Minor | 49 min | resolved | 10-06 | |
| Delays in Real-Time Segment Processing | Minor | 1.6 h | resolved | 10-12 | |
| Delay in Email Sending and errors on certain pages | Minor | 1.9 h | resolved | 10-14 | |
| Delays in Flow Triggering and segmentation, Elevated API Errors and Intermittent Application Page Load Issues | Minor | 26 h | resolved | 10-15 | |
| Delay in Analytics Processing for 12.5% of Metrics | Minor | 44 h | resolved | 10-23 |
Cite this
Klaviyo posted 7 status incidents in October 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Klaviyo in October 2020
- Vendor
- Klaviyo
- Date
- URL
- https://rewindex.com/company/klaviyo/2020/10