# Klaviyo in October 2020: incidents, uptime and changes

> Klaviyo in October 2020: 7 incidents on its status page (1 major or critical), 96.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Klaviyo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/klaviyo/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 6
- Uptime (vendor-reported): 96.57% free of major/critical incidents, 64.26% free of any incident; outage time 25 h 30 min, incident time 11.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/klaviyo/2020/09.md) · Next: [November 2020](https://rewindex.com/company/klaviyo/2020/11.md) · [All months](https://rewindex.com/company/klaviyo/reports.md) · [Klaviyo](https://rewindex.com/company/klaviyo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated API Errors](https://rewindex.com/company/klaviyo/incidents/78dj6mmjn3cf.md) | major | 2020-10-13 18:01 UTC | 2020-10-14 19:31 UTC | 26 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with Shopify event Collections meta-data](https://rewindex.com/company/klaviyo/incidents/6lc0wch1rskw.md) | minor | 2020-10-01 18:10 UTC | 2020-10-21 15:04 UTC | 20 d | resolved |
| [Incident Impacting the Email Template Editor](https://rewindex.com/company/klaviyo/incidents/4wzqn8c76fq8.md) | minor | 2020-10-06 19:15 UTC | 2020-10-06 20:04 UTC | 49 min | resolved |
| [Delays in Real-Time Segment Processing](https://rewindex.com/company/klaviyo/incidents/6dp8wmn7yb24.md) | minor | 2020-10-12 20:14 UTC | 2020-10-12 21:51 UTC | 1.6 h | resolved |
| [Elevated API Errors](https://rewindex.com/company/klaviyo/incidents/78dj6mmjn3cf.md) | major | 2020-10-13 18:01 UTC | 2020-10-14 19:31 UTC | 26 h | resolved |
| [Delay in Email Sending and errors on certain pages](https://rewindex.com/company/klaviyo/incidents/21jfzhjn9nt4.md) | minor | 2020-10-14 18:01 UTC | 2020-10-14 19:53 UTC | 1.9 h | resolved |
| [Delays in Flow Triggering and segmentation, Elevated API Errors and Intermittent Application Page Load Issues](https://rewindex.com/company/klaviyo/incidents/xbgxc6g6pdck.md) | minor | 2020-10-15 16:32 UTC | 2020-10-16 18:27 UTC | 26 h | resolved |
| [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/f18tdlvbs9p4.md) | minor | 2020-10-23 18:03 UTC | 2020-10-25 14:32 UTC | 44 h | resolved |

## Cite this

Klaviyo posted 7 status incidents in October 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/klaviyo/2020/10
- Citation: Klaviyo, “Klaviyo in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/klaviyo/2020/10 (CC BY 4.0).
- Markdown link: `[Klaviyo: Klaviyo in October 2020 (2020-10-01)](https://rewindex.com/company/klaviyo/2020/10)`


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Canonical: https://rewindex.com/company/klaviyo/2020/10 · Markdown: https://rewindex.com/company/klaviyo/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:26.294Z