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CompaniesKlaviyoMonthly reportsSeptember 2020

Klaviyo in September 2020: incidents, uptime and changes

6incidents posted
2labelled major or critical
72.69%free of major/critical
62.21%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8.2 days, incident time 11.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 3 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Delay in Analytics ProcessingCritical28 dresolved09-16
Delay in Analytics Processing for 12.5% of MetricsMajor29 hresolved09-28

Other incidents 4

IncidentImpactStartedDurationStatusDay
Delay in Real-Time Segmentation ProcessingMinor4.0 hresolved09-05
Delay in Analytics ProcessingMinor5 dresolved09-21
Flow Triggering and Segmentation Delays for 12% of MetricsMinor30 hresolved09-24
Delays in Flow Email Sending from 10am to 11:15am ETNo impact listed1.5 hresolved09-30

Cite this

Klaviyo posted 6 status incidents in September 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Klaviyo in September 2020
Vendor
Klaviyo
Date
URL
https://rewindex.com/company/klaviyo/2020/09

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