rewindex

Outages by daySeptember 16, 2020

Outages on September 16, 2020

UTC day 2020-09-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

36incidents started
14labelled major or critical
24vendors with a new incident
5still open from earlier days

By vendor label: Critical 6 · Major 8 · Minor 20 · No impact listed 2 · 13 maintenance

Incidents started this day 36

VendorIncidentImpactStartedResolvedStatus
SmartsheetSmartsheet UnavailableCritical (2.5 h)resolved
CircleCIDelays in starting workflowsCritical (2.4 h)resolved
CanvaMulti-Factor Authentication fails to recognize 6-digit code.Critical (3.6 h)resolved
LeverIntermittent slowness within LeverCritical (58 d)resolved
KlaviyoDelay in Analytics ProcessingCritical (28 d)resolved
ActiveCampaignPlatform Connectivity IssuesCritical (1.9 h)resolved
CanvaYouTube content app search is currently broken.Major (4.1 h)resolved
JFrogPartial outage in eu-central-1 regionMajor (3.6 h)resolved
PostmanPublic documentation intermittently unavailableMajor (2.5 h)resolved
BandwidthBandwidth Local Market Impairment- 953 -Tallahassee, FLMajor (8.0 h)resolved
TwilioU.S. Toll-free Number Stock-outMajor (6.1 h)resolved
RenderIssues with builds and servicesMajor (2.3 h)resolved
BandwidthBandwidth Local Market Impairment - 562 - Beaumont, TXMajor (16 h)resolved
SnowflakeAWS - US West (Oregon) - SI-20200916Major (53 min)resolved
TwilioSMS Delivery Failures From Local Brazil Longcode Numbers to Brazil OiMinor (12 h)resolved
TwilioUS SMS Delivery Report Delays Over US ShortcodesMinor (2.0 h)resolved
LaunchDarklyUser indexing is delayedMinor (2.2 h)resolved
TwilioDevices Using Super SIM May Experience Delays In Connecting with 2G and 3GMinor (2.6 h)resolved
Elastic CloudUnable to create some deployment typesMinor (1.1 h)resolved
ConfluentBasic & Standard cluster performance degradation on AWS in ap-south-1 (Mumbai) regionMinor (1.1 h)resolved
WasabiPossible READ errors on us-east-2Minor (6.2 h)resolved
TwilioInbound Call Failures to a Subset of Twilio Swiss Phone NumbersMinor (30 h)resolved
TwilioConnectivity and attachment/detachment issuesMinor (17 h)resolved
New RelicInfrastructure Alerts in the US region - False Host Not ReportingMinor (9.8 h)resolved
Lightstep (ServiceNow Cloud Observability)ingestion delays in service directoryMinor (33 min)resolved
OpsgenieServiceNow, Apimetrics and Dynatrace integrations returns Unauthorized responses even if the API Keys are validMinor (0 min)resolved
SinchSinch Incident - Degradation for Flashcall Verification Service, SMS (legacy-sinch)Minor (8.3 h)resolved
SinchDegraded performance - Rogers Wireless CAMinor (1.9 h)resolved
Monday.comIssues with Automations and Integrations.Minor (33 min)resolved
TwilioPayment Processor Outage Preventing Funding of non-invoiced AccountsMinor (1.2 h)resolved
PandaDocIssue with the HubSpot integrationMinor (2.0 h)resolved
GorgiasIncreased error rate with some operations in the helpdeskMinor (4.2 h)resolved
TwilioSMS Delivery Delays to the Ooredoo Network in AlgeriaMinor (10 h)resolved
TwilioSMS Delivery Delays to Glo Mobile in NigeriaMinor (3.7 h)resolved
BandwidthPossible Inbound Call FailuresNo impact listed (0 min)resolved
MixpanelTemporary Data Ingestion & Message DelayNo impact listed (17 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
ConfluentMulti-tenant cluster partially unavailable on Azure/uksouthMajor (39 h)resolved
BitriseDedicated customers are unable to buildMajor (4.6 h)resolved
Elastic CloudCluster monitoring disabled during deployment changesMinor (7 d)resolved
SinchDegraded performance - Rogers Wireless CAMinor (6.1 h)resolved
StatuspageInvestigating issues preventing some organizations from being able to proceed with migration to AtlassianNo impact listed (2 d)resolved

Maintenance 13

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Smartsheet, CircleCI, Canva, Lever, Klaviyo, ActiveCampaign, JFrog, Postman, Bandwidth, Twilio, Render, Snowflake.

Cite this

36 vendor-reported incidents started on 2020-09-16 (UTC) across 24 vendors, 14 labelled major or critical by the vendor.

Title
Outages on September 16, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-09-16

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