# Outages on September 16, 2020 (UTC)

> 36 incidents started on September 16, 2020 (UTC) on the status pages Rewindex archives, 14 labelled major or critical by the vendor (Smartsheet, CircleCI, Canva); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-09-16
Last updated: 2020-09-23T21:13:00Z

- Incidents started: 36 (major/critical: 14, other: 22) across 24 vendors
- Still open from earlier days: 5 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 6, major 8, minor 20, none 2
- Previous day with incidents: [2020-09-15](https://rewindex.com/outages/2020-09-15.md) · Next: [2020-09-17](https://rewindex.com/outages/2020-09-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/vzy6v702nnhv.md) | critical | 2020-09-16 10:27 UTC | 2020-09-16 12:54 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delays in starting workflows](https://rewindex.com/company/circleci/incidents/y9tdznq3z9y9.md) | critical | 2020-09-16 16:24 UTC | 2020-09-16 18:46 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Multi-Factor Authentication fails to recognize 6-digit code.](https://rewindex.com/company/canva/incidents/79m3202gxt13.md) | critical | 2020-09-16 17:34 UTC | 2020-09-16 21:11 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Intermittent slowness within Lever](https://rewindex.com/company/lever/incidents/j0qkjwhkfqc3.md) | critical | 2020-09-16 18:26 UTC | 2020-11-13 21:08 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/ths4mqwh8834.md) | critical | 2020-09-16 21:13 UTC | 2020-10-14 16:48 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Platform Connectivity Issues](https://rewindex.com/company/activecampaign/incidents/x0j6wh4sj188.md) | critical | 2020-09-16 21:31 UTC | 2020-09-16 23:25 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [YouTube content app search is currently broken.](https://rewindex.com/company/canva/incidents/ykw03qnz7h13.md) | major | 2020-09-16 05:42 UTC | 2020-09-16 09:46 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Partial outage in eu-central-1 region](https://rewindex.com/company/jfrog/incidents/3rqc3s60d4ls.md) | major | 2020-09-16 07:37 UTC | 2020-09-16 11:11 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [Public documentation intermittently unavailable](https://rewindex.com/company/postman/incidents/9k2dcytnkrmz.md) | major | 2020-09-16 08:52 UTC | 2020-09-16 11:22 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment- 953 -Tallahassee, FL](https://rewindex.com/company/bandwidth/incidents/bg90dfh05wv4.md) | major | 2020-09-16 15:20 UTC | 2020-09-16 23:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [U.S. Toll-free Number Stock-out](https://rewindex.com/company/twilio/incidents/ts6lbm0ng800.md) | major | 2020-09-16 15:37 UTC | 2020-09-16 21:41 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Issues with builds and services](https://rewindex.com/company/render/incidents/mys31h5c9zyq.md) | major | 2020-09-16 16:42 UTC | 2020-09-16 18:58 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 562 - Beaumont, TX](https://rewindex.com/company/bandwidth/incidents/kwbfg7n4n5h1.md) | major | 2020-09-16 18:02 UTC | 2020-09-17 10:08 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US West (Oregon) - SI-20200916](https://rewindex.com/company/snowflake/incidents/vmlm7mzdvy36.md) | major | 2020-09-16 23:53 UTC | 2020-09-17 00:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures From Local Brazil Longcode Numbers to Brazil Oi](https://rewindex.com/company/twilio/incidents/bgf0k8q5ghkr.md) | minor | 2020-09-16 01:28 UTC | 2020-09-16 13:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [US SMS Delivery Report Delays Over US Shortcodes](https://rewindex.com/company/twilio/incidents/qhqdfwdbtr92.md) | minor | 2020-09-16 02:20 UTC | 2020-09-16 04:20 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [User indexing is delayed](https://rewindex.com/company/launchdarkly/incidents/fsp0cwxt1sdq.md) | minor | 2020-09-16 02:27 UTC | 2020-09-16 04:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Devices Using Super SIM May Experience Delays In Connecting with 2G and 3G](https://rewindex.com/company/twilio/incidents/8b0m9nkybxfj.md) | minor | 2020-09-16 04:40 UTC | 2020-09-16 07:16 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Unable to create some deployment types](https://rewindex.com/company/elastic-cloud/incidents/s1sqb1w1kncw.md) | minor | 2020-09-16 04:45 UTC | 2020-09-16 05:53 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Basic & Standard cluster performance degradation on AWS in ap-south-1 (Mumbai) region](https://rewindex.com/company/confluent/incidents/x0n5dtjwgtcf.md) | minor | 2020-09-16 05:57 UTC | 2020-09-16 07:00 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [Possible READ errors on us-east-2](https://rewindex.com/company/wasabi/incidents/tg22thsqnpyn.md) | minor | 2020-09-16 07:44 UTC | 2020-09-16 13:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Swiss Phone Numbers](https://rewindex.com/company/twilio/incidents/v7pf6s7pt280.md) | minor | 2020-09-16 12:04 UTC | 2020-09-17 17:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Connectivity and attachment/detachment issues](https://rewindex.com/company/twilio/incidents/8lnqkwrykvhr.md) | minor | 2020-09-16 12:40 UTC | 2020-09-17 05:49 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure Alerts in the US region - False Host Not Reporting](https://rewindex.com/company/new-relic/incidents/cglrpw9m5h1h.md) | minor | 2020-09-16 12:48 UTC | 2020-09-16 22:37 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [ingestion delays in service directory](https://rewindex.com/company/lightstep/incidents/qfyvdj89cy3q.md) | minor | 2020-09-16 13:25 UTC | 2020-09-16 13:58 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [ServiceNow, Apimetrics and Dynatrace integrations returns Unauthorized responses even if the API Keys are valid](https://rewindex.com/company/opsgenie/incidents/xqt7d2ky1x0x.md) | minor | 2020-09-16 14:04 UTC | 2020-09-16 14:04 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Incident - Degradation for Flashcall Verification Service, SMS (legacy-sinch)](https://rewindex.com/company/sinch/incidents/lwfk7v4v4962.md) | minor | 2020-09-16 14:19 UTC | 2020-09-16 22:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Degraded performance - Rogers Wireless CA](https://rewindex.com/company/sinch/incidents/7282g91p9pr8.md) | minor | 2020-09-16 16:10 UTC | 2020-09-16 18:01 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Issues with Automations and Integrations.](https://rewindex.com/company/monday-com/incidents/nx4n8451xsj3.md) | minor | 2020-09-16 16:13 UTC | 2020-09-16 16:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Payment Processor Outage Preventing Funding of non-invoiced Accounts](https://rewindex.com/company/twilio/incidents/qt3cjk6f0xbp.md) | minor | 2020-09-16 16:39 UTC | 2020-09-16 17:50 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with the HubSpot integration](https://rewindex.com/company/pandadoc/incidents/468f8bq45x29.md) | minor | 2020-09-16 17:42 UTC | 2020-09-16 19:43 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Increased error rate with some operations in the helpdesk](https://rewindex.com/company/gorgias/incidents/fkhbw26n86nc.md) | minor | 2020-09-16 22:08 UTC | 2020-09-17 02:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to the Ooredoo Network in Algeria](https://rewindex.com/company/twilio/incidents/hk26rlmnbfrh.md) | minor | 2020-09-16 22:31 UTC | 2020-09-17 08:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Glo Mobile in Nigeria](https://rewindex.com/company/twilio/incidents/kygtybbh7gvz.md) | minor | 2020-09-16 23:18 UTC | 2020-09-17 03:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Inbound Call Failures](https://rewindex.com/company/bandwidth/incidents/382by0fw1zlv.md) | none | 2020-09-16 01:30 UTC | 2020-09-16 01:30 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Message Delay](https://rewindex.com/company/mixpanel/incidents/jks657ljb5yy.md) | none | 2020-09-16 12:07 UTC | 2020-09-16 12:24 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Confluent](https://rewindex.com/company/confluent.md) | [Multi-tenant cluster partially unavailable on Azure/uksouth](https://rewindex.com/company/confluent/incidents/df5s0qc1gnkf.md) | major | 2020-09-14 15:14 UTC | 2020-09-16 06:05 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Dedicated customers are unable to build](https://rewindex.com/company/bitrise/incidents/l26fb9npt381.md) | major | 2020-09-15 20:05 UTC | 2020-09-16 00:39 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cluster monitoring disabled during deployment changes](https://rewindex.com/company/elastic-cloud/incidents/hl53ksjq89p4.md) | minor | 2020-09-09 06:45 UTC | 2020-09-16 05:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Degraded performance - Rogers Wireless CA](https://rewindex.com/company/sinch/incidents/22tnp1crt0tp.md) | minor | 2020-09-15 19:58 UTC | 2020-09-16 02:06 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Investigating issues preventing some organizations from being able to proceed with migration to Atlassian](https://rewindex.com/company/statuspage/incidents/r93chv5sl7b0.md) | none | 2020-09-14 20:39 UTC | 2020-09-16 23:48 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on regular Inbound SMS towards multiple countries phone numbers](https://rewindex.com/company/plivo/incidents/dnt98203n7n7.md) | maintenance | 2020-09-16 02:00 UTC | 2020-09-16 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] 911 Maintenance - DFW 911 SBC](https://rewindex.com/company/bandwidth/incidents/r11ctz57vgyw.md) | maintenance | 2020-09-16 04:00 UTC | 2020-09-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/q394dh10fqnn.md) | maintenance | 2020-09-16 05:00 UTC | 2020-09-16 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/z1wv04764c0v.md) | maintenance | 2020-09-16 06:00 UTC | 2020-09-16 14:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/f4s1mjkngvwv.md) | maintenance | 2020-09-16 06:00 UTC | 2020-09-16 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Verification platform upgrade](https://rewindex.com/company/sinch/incidents/2n2w8wh882f3.md) | maintenance | 2020-09-16 06:00 UTC | 2020-09-16 13:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/0bxd3mj7lnl2.md) | maintenance | 2020-09-16 06:00 UTC | 2020-09-16 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sxdnljl7qdxz.md) | maintenance | 2020-09-16 06:00 UTC | 2020-09-16 10:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/vy5q069gz3yx.md) | maintenance | 2020-09-16 06:00 UTC | 2020-09-16 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/c2mpcx2zyrnv.md) | maintenance | 2020-09-16 15:00 UTC | 2020-09-16 19:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/y564q6z2k1hk.md) | maintenance | 2020-09-16 18:00 UTC | 2020-09-16 19:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound voice towards multiple countries phone numbers](https://rewindex.com/company/plivo/incidents/g2xh1gnsmhwr.md) | maintenance | 2020-09-16 20:00 UTC | 2020-09-16 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/vrxfsgcysn6t.md) | maintenance | 2020-09-16 20:00 UTC | 2020-09-17 00:00 UTC | resolved |

## Cite this

36 vendor-reported incidents started on 2020-09-16 (UTC) across 24 vendors, 14 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-09-16
- Citation: Rewindex daily outage roundup, “Outages on September 16, 2020” (2020-09-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-09-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 16, 2020 (2020-09-16)](https://rewindex.com/outages/2020-09-16)`


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Canonical: https://rewindex.com/outages/2020-09-16 · Markdown: https://rewindex.com/outages/2020-09-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:36:34.090Z