Outages by day / September 17, 2020
Outages on September 17, 2020 UTC day 2020-09-17 (Sep 17, 2020, 00:00 to Sep 17, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
← September 16, 2020 All days September 18, 2020 → 31 incidents started
6 labelled major or critical
19 vendors with a new incident
9 still open from earlier days
By vendor label: 11 maintenance
Incidents started this day 31 Vendor Incident Impact Started Resolved Status T TwilioDevices Using Super SIM May Have Lost Connectivity and Experiencing Delays in Reconnecting 14:51 17:23 (2.5 h) resolved Incident on 2020-09-17 16:14 UTC 16:14 16:30 (16 min) resolved Incident on 2020-09-17 16:14 UTC 16:14 16:30 (16 min) resolved Typeform admin degraded 17:08 17:08 (0 min) resolved P PandaDocPandaDoc Documents not being received 17:30 18:59 (1.5 h) resolved S SinchService Notification - Dashboard 22:31 Sep 18, 2020, 05:30 (7.0 h) resolved C ConfluentMetrics API is experiencing delays 00:48 02:52 (2.1 h) resolved Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Beaumont, TX 01:59 10:12 (8.2 h) resolved Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Beaumont, TX 01:59 10:12 (8.2 h) resolved T Twilio"Something went wrong. Please try again later" Shows up When Purchasing Numbers 03:32 04:57 (1.4 h) resolved T TwilioSMS Delivery Delays to Glo Mobile in Nigeria 07:16 Sep 18, 2020, 15:16 (32 h) resolved Inbound call failures & inbound SMS failures towards United Kingdom phone numbers. 09:48 Sep 18, 2020, 06:16 (20 h) resolved Inbound call failures & inbound SMS failures towards United Kingdom phone numbers. 09:48 Sep 18, 2020, 06:16 (20 h) resolved Issue Identified with Transferring Calls 10:41 13:57 (3.3 h) resolved Connection errors in Incoming Call Routing for Swiss numbers 12:00 12:00 (0 min) resolved Elevated 5xx Events API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) 15:11 22:58 (7.8 h) resolved Increased Latency in Specific Regions 16:00 16:00 (0 min) resolved Increased Latency in Specific Regions 16:00 16:00 (0 min) resolved Slow Image Loads 17:38 23:05 (5.5 h) resolved G GorgiasFacebook services are experiencing some issues which are impacting Facebook Integrations on the helpdesk 18:22 18:49 (27 min) resolved Message processing delays for batches and mailing lists 19:00 22:19 (3.3 h) resolved L Lightstep (ServiceNow Cloud Observability)ingestion delays in service directory 19:19 20:33 (1.2 h) resolved T TwilioLong Code Delivery Delays Sending and Receiving SMS in Brazil 19:24 Sep 23, 2020, 21:41 (6 d) resolved S SinchDegraded performance - Rogers Wireless CA 19:30 21:58 (2.5 h) resolved T TwilioSMS Delivery Delays to Hot Mobile in Israel 20:12 21:06 (54 min) resolved MongoDB Atlas: Atlas clusters in AWS Sao Paulo region may have connectivity issues 21:18 21:57 (39 min) resolved T TwilioOn Call Engineers are Investigating - Autopilot requests from Studio failing authentication 01:15 01:46 (31 min) resolved T TwilioTaskRouter Statistics APIs Not Returning Data 01:33 01:59 (26 min) resolved B BugsnagDelays in event processing 16:14 16:57 (43 min) resolved T TwilioOn Call Engineers are Investigating 19:50 19:52 (2 min) resolved T TwilioSMS Delivery Delays to CTBC Cellular in Brazil 22:49 Sep 18, 2020, 02:13 (3.4 h) resolved
Still open from earlier days 9 Vendor Incident Impact Started Resolved Status L LeverIntermittent slowness within Lever Sep 16, 2020, 18:26 Nov 13, 2020, 21:08 (58 d) resolved K KlaviyoDelay in Analytics Processing Sep 16, 2020, 21:13 Oct 14, 2020, 16:48 (28 d) resolved B BandwidthBandwidth Local Market Impairment - 562 - Beaumont, TX Sep 16, 2020, 18:02 10:08 (16 h) resolved AWS - US West (Oregon) - SI-20200916 Sep 16, 2020, 23:53 00:46 (53 min) resolved T TwilioInbound Call Failures to a Subset of Twilio Swiss Phone Numbers Sep 16, 2020, 12:04 17:38 (30 h) resolved T TwilioConnectivity and attachment/detachment issues Sep 16, 2020, 12:40 05:49 (17 h) resolved G GorgiasIncreased error rate with some operations in the helpdesk Sep 16, 2020, 22:08 02:21 (4.2 h) resolved T TwilioSMS Delivery Delays to the Ooredoo Network in Algeria Sep 16, 2020, 22:31 08:52 (10 h) resolved T TwilioSMS Delivery Delays to Glo Mobile in Nigeria Sep 16, 2020, 23:18 03:00 (3.7 h) resolved
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Twilio , GitHub Copilot , GitHub , Typeform , PandaDoc , Sinch , Confluent , Plivo , Aircall , Opsgenie , SparkPost , v0 .
Cite this 31 vendor-reported incidents started on 2020-09-17 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.
Title Outages on September 17, 2020 Vendor Rewindex daily outage roundup Date 2020-09-17 00:00 UTC URL https://rewindex.com/outages/2020-09-17 Copy citation Copy markdown link