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Twilio: TaskRouter Statistics APIs Not Returning Data

No impact listedStatus: resolvedStarted Resolved (26 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 04:49 PM and 06:35 PM, PDT we were experiencing issues with calls to our TaskRouter statistics APIs, which will result in customers receiving 200 OK's but no data was returned. Since resolution, data queried during this timeframe is now correct.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-09-17 01:33 UTC, resolved after 26 min, 1 update(s).

Title
TaskRouter Statistics APIs Not Returning Data
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/3p3vx0d03hm1

Twilio profileRecent Twilio incidentsAll outages on September 17, 2020Twilio in September 2020MarkdownJSON