# Twilio: TaskRouter Statistics APIs Not Returning Data

> Twilio status incident “TaskRouter Statistics APIs Not Returning Data” on 2020-09-17: impact none (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3p3vx0d03hm1
Last updated: 2020-09-17T01:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-09-17 01:33 UTC · Resolved: 2020-09-17 01:59 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/3p3vx0d03hm1](https://status.twilio.com/incidents/3p3vx0d03hm1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-09-17 01:59 UTC: Between 04:49 PM and 06:35 PM, PDT we were experiencing issues with calls to our TaskRouter statistics APIs, which will result in customers receiving 200 OK's but no data was returned. Since resolution, data queried during this timeframe is now correct.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-09-17 01:33 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/3p3vx0d03hm1
- Citation: Twilio, “TaskRouter Statistics APIs Not Returning Data” (2020-09-17 01:33 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3p3vx0d03hm1 (CC BY 4.0).
- Markdown link: `[Twilio: TaskRouter Statistics APIs Not Returning Data (2020-09-17)](https://rewindex.com/company/twilio/incidents/3p3vx0d03hm1)`


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Canonical: https://rewindex.com/company/twilio/incidents/3p3vx0d03hm1 · Markdown: https://rewindex.com/company/twilio/incidents/3p3vx0d03hm1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3p3vx0d03hm1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:33:35.741Z