# Outages on September 17, 2020 (UTC)

> 31 incidents started on September 17, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Twilio, GitHub Copilot, GitHub); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-09-17
Last updated: 2020-09-23T21:41:00Z

- Incidents started: 31 (major/critical: 6, other: 25) across 19 vendors
- Still open from earlier days: 9 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: major 6, minor 20, none 5
- Previous day with incidents: [2020-09-16](https://rewindex.com/outages/2020-09-16.md) · Next: [2020-09-18](https://rewindex.com/outages/2020-09-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [Devices Using Super SIM May Have Lost Connectivity and Experiencing Delays in Reconnecting](https://rewindex.com/company/twilio/incidents/f49qvclby2bg.md) | major | 2020-09-17 14:51 UTC | 2020-09-17 17:23 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-09-17 16:14 UTC](https://rewindex.com/company/github-copilot/incidents/ls7h2sdydbhl.md) | major | 2020-09-17 16:14 UTC | 2020-09-17 16:30 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-09-17 16:14 UTC](https://rewindex.com/company/github/incidents/ls7h2sdydbhl.md) | major | 2020-09-17 16:14 UTC | 2020-09-17 16:30 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform admin degraded](https://rewindex.com/company/typeform/incidents/jdj3y7c573td.md) | major | 2020-09-17 17:08 UTC | 2020-09-17 17:08 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [PandaDoc Documents not being received](https://rewindex.com/company/pandadoc/incidents/md8qqndlwk8t.md) | major | 2020-09-17 17:30 UTC | 2020-09-17 18:59 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/nz518y29q3h2.md) | major | 2020-09-17 22:31 UTC | 2020-09-18 05:30 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Metrics API is experiencing delays](https://rewindex.com/company/confluent/incidents/7hcvhp03jy7w.md) | minor | 2020-09-17 00:48 UTC | 2020-09-17 02:52 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Beaumont, TX](https://rewindex.com/company/plivo/incidents/fr7bn9gms0q9.md) | minor | 2020-09-17 01:59 UTC | 2020-09-17 10:12 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Beaumont, TX](https://rewindex.com/company/plivo/incidents/6f0zjv39s1mx.md) | minor | 2020-09-17 01:59 UTC | 2020-09-17 10:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | ["Something went wrong. Please try again later" Shows up When Purchasing Numbers](https://rewindex.com/company/twilio/incidents/8r1977fz55cr.md) | minor | 2020-09-17 03:32 UTC | 2020-09-17 04:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Glo Mobile in Nigeria](https://rewindex.com/company/twilio/incidents/f8zdldzkdth1.md) | minor | 2020-09-17 07:16 UTC | 2020-09-18 15:16 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failures & inbound SMS failures towards United Kingdom phone numbers.](https://rewindex.com/company/plivo/incidents/5qfx5mfq128x.md) | minor | 2020-09-17 09:48 UTC | 2020-09-18 06:16 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failures & inbound SMS failures towards United Kingdom phone numbers.](https://rewindex.com/company/plivo/incidents/xm0k4rx6y5kn.md) | minor | 2020-09-17 09:48 UTC | 2020-09-18 06:16 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue Identified with Transferring Calls](https://rewindex.com/company/aircall/incidents/mfc7th439840.md) | minor | 2020-09-17 10:41 UTC | 2020-09-17 13:57 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Connection errors in Incoming Call Routing for Swiss numbers](https://rewindex.com/company/opsgenie/incidents/pss6d56qwq2h.md) | minor | 2020-09-17 12:00 UTC | 2020-09-17 12:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated 5xx Events API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/s8qn8kf4h9s8.md) | minor | 2020-09-17 15:11 UTC | 2020-09-17 22:58 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Increased Latency in Specific Regions](https://rewindex.com/company/v0/incidents/v41c3jb2795n.md) | minor | 2020-09-17 16:00 UTC | 2020-09-17 16:00 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Increased Latency in Specific Regions](https://rewindex.com/company/vercel/incidents/v41c3jb2795n.md) | minor | 2020-09-17 16:00 UTC | 2020-09-17 16:00 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Slow Image Loads](https://rewindex.com/company/discord/incidents/jf1vbszgk8b1.md) | minor | 2020-09-17 17:38 UTC | 2020-09-17 23:05 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Facebook services are experiencing some issues which are impacting Facebook Integrations on the helpdesk](https://rewindex.com/company/gorgias/incidents/y0w096w3rv3v.md) | minor | 2020-09-17 18:22 UTC | 2020-09-17 18:49 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Message processing delays for batches and mailing lists](https://rewindex.com/company/mailgun/incidents/zxkzq1b0krwj.md) | minor | 2020-09-17 19:00 UTC | 2020-09-17 22:19 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [ingestion delays in service directory](https://rewindex.com/company/lightstep/incidents/0nd7czj1ldhr.md) | minor | 2020-09-17 19:19 UTC | 2020-09-17 20:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Long Code Delivery Delays Sending and Receiving SMS in Brazil](https://rewindex.com/company/twilio/incidents/1djm6mr2vz2j.md) | minor | 2020-09-17 19:24 UTC | 2020-09-23 21:41 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Degraded performance - Rogers Wireless CA](https://rewindex.com/company/sinch/incidents/mw5pn3r59mpc.md) | minor | 2020-09-17 19:30 UTC | 2020-09-17 21:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Hot Mobile in Israel](https://rewindex.com/company/twilio/incidents/xn76g4c7v8my.md) | minor | 2020-09-17 20:12 UTC | 2020-09-17 21:06 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Atlas clusters in AWS Sao Paulo region may have connectivity issues](https://rewindex.com/company/mongodb-atlas/incidents/n3h143mdg4pb.md) | minor | 2020-09-17 21:18 UTC | 2020-09-17 21:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating - Autopilot requests from Studio failing authentication](https://rewindex.com/company/twilio/incidents/4w5z9blt2rt3.md) | none | 2020-09-17 01:15 UTC | 2020-09-17 01:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [TaskRouter Statistics APIs Not Returning Data](https://rewindex.com/company/twilio/incidents/3p3vx0d03hm1.md) | none | 2020-09-17 01:33 UTC | 2020-09-17 01:59 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Delays in event processing](https://rewindex.com/company/bugsnag/incidents/t5zg555f82l7.md) | none | 2020-09-17 16:14 UTC | 2020-09-17 16:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/g3wr92xpvmnp.md) | none | 2020-09-17 19:50 UTC | 2020-09-17 19:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to CTBC Cellular in Brazil](https://rewindex.com/company/twilio/incidents/kqlhhg3stpks.md) | none | 2020-09-17 22:49 UTC | 2020-09-18 02:13 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Intermittent slowness within Lever](https://rewindex.com/company/lever/incidents/j0qkjwhkfqc3.md) | critical | 2020-09-16 18:26 UTC | 2020-11-13 21:08 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/ths4mqwh8834.md) | critical | 2020-09-16 21:13 UTC | 2020-10-14 16:48 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 562 - Beaumont, TX](https://rewindex.com/company/bandwidth/incidents/kwbfg7n4n5h1.md) | major | 2020-09-16 18:02 UTC | 2020-09-17 10:08 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US West (Oregon) - SI-20200916](https://rewindex.com/company/snowflake/incidents/vmlm7mzdvy36.md) | major | 2020-09-16 23:53 UTC | 2020-09-17 00:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Swiss Phone Numbers](https://rewindex.com/company/twilio/incidents/v7pf6s7pt280.md) | minor | 2020-09-16 12:04 UTC | 2020-09-17 17:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Connectivity and attachment/detachment issues](https://rewindex.com/company/twilio/incidents/8lnqkwrykvhr.md) | minor | 2020-09-16 12:40 UTC | 2020-09-17 05:49 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Increased error rate with some operations in the helpdesk](https://rewindex.com/company/gorgias/incidents/fkhbw26n86nc.md) | minor | 2020-09-16 22:08 UTC | 2020-09-17 02:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to the Ooredoo Network in Algeria](https://rewindex.com/company/twilio/incidents/hk26rlmnbfrh.md) | minor | 2020-09-16 22:31 UTC | 2020-09-17 08:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Glo Mobile in Nigeria](https://rewindex.com/company/twilio/incidents/kygtybbh7gvz.md) | minor | 2020-09-16 23:18 UTC | 2020-09-17 03:00 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] France SMS Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/d4hfqkkm2pl5.md) | maintenance | 2020-09-17 00:45 UTC | 2020-09-17 05:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/vw12v5w19rrf.md) | maintenance | 2020-09-17 04:00 UTC | 2020-09-17 06:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/h5slrn49c2wc.md) | maintenance | 2020-09-17 04:00 UTC | 2020-09-17 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/h5y2gg2s8tg6.md) | maintenance | 2020-09-17 04:00 UTC | 2020-09-17 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3tlhzcwyrf7j.md) | maintenance | 2020-09-17 04:00 UTC | 2020-09-17 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/84hg10j68r2p.md) | maintenance | 2020-09-17 05:01 UTC | 2020-09-17 13:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9bfnm5w4wdnd.md) | maintenance | 2020-09-17 06:00 UTC | 2020-09-17 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/nkzjr5dlt52x.md) | maintenance | 2020-09-17 06:00 UTC | 2020-09-17 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/9gt20jt2hyxw.md) | maintenance | 2020-09-17 06:00 UTC | 2020-09-17 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - 2-Way US Short Code](https://rewindex.com/company/sinch/incidents/6p03c5bczlcn.md) | maintenance | 2020-09-17 09:00 UTC | 2020-09-17 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound voice affecting towards multiple countries phone numbers](https://rewindex.com/company/plivo/incidents/lfh1x1w2407y.md) | maintenance | 2020-09-17 22:00 UTC | 2020-09-17 23:59 UTC | resolved |

## Cite this

31 vendor-reported incidents started on 2020-09-17 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-09-17
- Citation: Rewindex daily outage roundup, “Outages on September 17, 2020” (2020-09-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-09-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 17, 2020 (2020-09-17)](https://rewindex.com/outages/2020-09-17)`


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Canonical: https://rewindex.com/outages/2020-09-17 · Markdown: https://rewindex.com/outages/2020-09-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:26.771Z