Outages by daySeptember 18, 2020

Outages on September 18, 2020

UTC day 2020-09-18 (Sep 18, 2020, 00:00 to Sep 18, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

31incidents started

6labelled major or critical

19vendors with a new incident

8still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 18 · No impact listed 7 · 4 maintenance

Incidents started this day 31

Vendor	Incident	Impact	Started	Resolved	Status
Pusher	Dashboard down	Critical	10:56	11:06 (10 min)	resolved
DNSimple	Issues with registrar features	Critical	14:30	Sep 19, 2020, 17:11 (27 h)	resolved
Confluent	Private Link provisioning on AWS us-east-1 is disabled	Major	03:26	Sep 24, 2020, 22:03 (7 d)	resolved
JFrog	Outage in Azure USE region	Major	13:08	23:18 (10 h)	resolved
Semaphore	Elevated error rates on Semaphore 2.0	Major	15:18	15:34 (16 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 654 - Cheyenne, WY	Major	21:23	Sep 19, 2020, 10:48 (13 h)	resolved
LaunchDarkly	Delayed flag updates to polling SDKs	Minor	00:37	06:51 (6.2 h)	resolved
Contentstack	CDN Performance Impact : Intermittent Purge Failures	Minor	00:51	06:19 (5.5 h)	resolved
Webflow	Site publish events are delayed	Minor	02:43	06:28 (3.8 h)	resolved
Confluence	Degraded performance while editing the pages	Minor	08:57	10:37 (1.7 h)	resolved
Twilio	SMS Delivery Failures to Smartfren in Indonesia	Minor	12:05	Sep 19, 2020, 12:28 (24 h)	resolved
Bitrise	Queues on our Visual Studio for Mac stacks	Minor	15:29	18:33 (3.1 h)	resolved
Squarespace	Email Campaigns Analytics Data Delayed	Minor	16:07	17:58 (1.9 h)	resolved
Twilio	U.S. Shortcode MMS Delays	Minor	17:44	Sep 19, 2020, 14:59 (21 h)	resolved
Dialpad	Inbound calls dropping in Brazil	Minor	18:21	23:32 (5.2 h)	resolved
Twilio	SMS Delivery Delays to U.S. T-Mobile via Toll-Free numbers	Minor	18:40	22:26 (3.8 h)	resolved
Plivo	Delivery delay on inbound & outbound toll-free SMS towards US & Canada phone numbers : T-Mobile	Minor	18:48	21:08 (2.3 h)	resolved
Plivo	Delivery delay on inbound & outbound toll-free SMS towards US & Canada phone numbers : T-Mobile	Minor	18:48	21:08 (2.3 h)	resolved
Sinch	Sinch Operator Notification - Toll free Number provider	Minor	19:03	20:01 (58 min)	resolved
Twilio	Devices Using Super SIM May Experience Delays In Connecting	Minor	19:37	21:28 (1.9 h)	resolved
Plivo	Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Rochester, MN	Minor	21:29	Sep 19, 2020, 11:10 (14 h)	resolved
Plivo	Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Rochester, MN	Minor	21:29	Sep 19, 2020, 11:10 (14 h)	resolved
Plivo	Inbound call failure towards US phone numbers in Henderson, CO	Minor	22:05	Sep 28, 2020, 21:57 (10 d)	resolved
Plivo	Inbound call failure towards US phone numbers in Henderson, CO	Minor	22:05	Sep 28, 2020, 21:57 (10 d)	resolved
Confluent	"Provision of Private Link cluster on AWS us-east-1 is slow"	No impact listed	01:14	03:21 (2.1 h)	resolved
CircleCI	Cannot access to login page due to invalid redirects	No impact listed	04:03	04:03 (0 min)	resolved
Twilio	Twilio did not send webhooks for inbound messages	No impact listed	09:30	09:30 (0 min)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	10:07	10:47 (40 min)	resolved
InfluxData (InfluxDB Cloud)	Task service not writing to _tasks and _monitoring bucket	No impact listed	14:30	14:30 (0 min)	resolved
Amplitude	Cohort Creation Outage	No impact listed	19:30	20:19 (49 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 620 - Rochester, MN	No impact listed	21:23	Sep 19, 2020, 11:08 (14 h)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Lever	Intermittent slowness within Lever	Critical	Sep 16, 2020, 18:26	Nov 13, 2020, 21:08 (58 d)	resolved
Klaviyo	Delay in Analytics Processing	Critical	Sep 16, 2020, 21:13	Oct 14, 2020, 16:48 (28 d)	resolved
Sinch	Service Notification - Dashboard	Major	Sep 17, 2020, 22:31	05:30 (7.0 h)	resolved
Twilio	SMS Delivery Delays to Glo Mobile in Nigeria	Minor	Sep 17, 2020, 07:16	15:16 (32 h)	resolved
Plivo	Inbound call failures & inbound SMS failures towards United Kingdom phone numbers.	Minor	Sep 17, 2020, 09:48	06:16 (20 h)	resolved
Plivo	Inbound call failures & inbound SMS failures towards United Kingdom phone numbers.	Minor	Sep 17, 2020, 09:48	06:16 (20 h)	resolved
Twilio	Long Code Delivery Delays Sending and Receiving SMS in Brazil	Minor	Sep 17, 2020, 19:24	Sep 23, 2020, 21:41 (6 d)	resolved
Twilio	SMS Delivery Delays to CTBC Cellular in Brazil	No impact listed	Sep 17, 2020, 22:49	02:13 (3.4 h)	resolved

Maintenance 4

Vendor	Incident	Impact	Started	Resolved	Status
Amplitude	[Scheduled] Data processing maintenance window	Maintenance	00:00	02:00 (2.0 h)	resolved
Trello	[Scheduled] Scheduled Maintenance Report for Trello	Maintenance	00:00	01:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:01	10:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Pusher, DNSimple, Confluent, JFrog, Semaphore, Bandwidth, LaunchDarkly, Contentstack, Webflow, Confluence, Twilio, Bitrise.

Cite this

31 vendor-reported incidents started on 2020-09-18 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

Title: Outages on September 18, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-09-18 00:00 UTC
URL: https://rewindex.com/outages/2020-09-18

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