rewindex

Outages by dayOctober 22, 2020

Outages on October 22, 2020

UTC day 2020-10-22 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

28incidents started
5labelled major or critical
19vendors with a new incident
4still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 18 · No impact listed 5 · 16 maintenance

Incidents started this day 28

VendorIncidentImpactStartedResolvedStatus
Linode (Akamai)Connectivity Issue - AtlantaCritical (29 h)resolved
Grafana CloudRecording Rules & Alerting possible impactMajor (10 h)resolved
Elastic CloudConnectivity issue in AWS ap-northeast-1Major (2.2 h)resolved
Grafana CloudworldPing intermittent outage.Major (1.7 h)resolved
GrainGrain InstabilityMajor (0 min)resolved
TwingateUS East Coast Relay issueMinor (3.9 h)resolved
SnowflakeAWS - Asia Pacific (Sydney): SI-20201021Minor (1.4 h)resolved
SnowflakeAWS - Japan (Tokyo): SI-20201021-1Minor (1.3 h)resolved
GitHub CopilotIncident on 2020-10-22 08:32 UTCMinor (42 min)resolved
GitHubIncident on 2020-10-22 08:32 UTCMinor (42 min)resolved
DiscordElevated Rates of Voice Disconnect in EuropeMinor (1.5 h)resolved
Help ScoutSearch and Folder IssuesMinor (1.4 h)resolved
TwilioDelays in Processing of Voice RecordingsMinor (1.3 h)resolved
TwilioFlex Insights Login IssueMinor (42 h)resolved
TwilioSMS Outbound Delivery Delay Toward Dominican Republic- Claro networkMinor (3.4 h)resolved
BitbucketDegraded Performance with Pipelines UIMinor (42 min)resolved
HeapApp unavailabilityMinor (3.9 h)resolved
TwilioConsole Available Phone Numbers timeoutsMinor (6.4 h)resolved
HeapTemporary Data LatencyMinor (10 h)resolved
MailgunMessage processing delays for batches and mailing listsMinor (6.7 h)resolved
New RelicNRQL Alert Irregularities in the US RegionMinor (1.1 h)resolved
SegmentPersonas: delays updating user profilesMinor (1.2 h)resolved
TwilioMMS Delivery Delays on Subset of Twilio Short Codes To US AT&TMinor (19 h)resolved
SinchDelivery issues - Asia Cell IraqNo impact listed (15 h)resolved
SegmentPersonas Ingestion DelaysNo impact listed (0 min)resolved
TwilioConsole operations latencyNo impact listed (0 min)resolved
BandwidthPotential V1 and V2 FailuresNo impact listed (0 min)resolved
GustoSite experience minor issueNo impact listed (18 min)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
LeverLever to ADP integration outageMinor (3 d)resolved
HubSpotSome tracked email links sent from HubSpot are being flagged as maliciousMinor (29 h)resolved
PlivoDelivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&TMinor (5.0 h)resolved
PlivoDelivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&TMinor (5.0 h)resolved

Maintenance 16

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbersMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Proxy Maintenance - Bandwidth 9Maintenance (1.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll Free Number ProviderMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : T-MobileMaintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US: AT&T phone numbersMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&TMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T - USMaintenance (3.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - T-Mobile USMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS/MMS Carrier Maintenance - AT&T USMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US: US CellularMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - US Cellular CorpMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS/MMSMaintenance (3.0 h)resolved
Sinch[Scheduled] Planned Maintenance - MMSMaintenance (3.0 h)resolved
Twilio[Scheduled] Super SIM Planned MaintenanceMaintenance (3.0 h)resolved
Twilio[Scheduled] Vietnam SMS Carrier Maintenance - VinaphoneMaintenance (15 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Linode (Akamai), Grafana Cloud, Elastic Cloud, Grain, Twingate, Snowflake, GitHub Copilot, GitHub, Discord, Help Scout, Twilio, Bitbucket.

Cite this

28 vendor-reported incidents started on 2020-10-22 (UTC) across 19 vendors, 5 labelled major or critical by the vendor.

Title
Outages on October 22, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-10-22

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