# Outages on October 22, 2020 (UTC) > 28 incidents started on October 22, 2020 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Linode (Akamai), Grafana Cloud, Elastic Cloud); 4 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-10-22 Last updated: 2020-10-24T05:41:00Z - Incidents started: 28 (major/critical: 5, other: 23) across 19 vendors - Still open from earlier days: 4 · Maintenance windows: 16 · Detected outage events: 0 - By vendor impact label: critical 1, major 4, minor 18, none 5 - Previous day with incidents: [2020-10-21](https://rewindex.com/outages/2020-10-21.md) · Next: [2020-10-23](https://rewindex.com/outages/2020-10-23.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - Atlanta](https://rewindex.com/company/linode-akamai/incidents/kx5s7qddxhtg.md) | critical | 2020-10-22 22:02 UTC | 2020-10-24 02:32 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Recording Rules & Alerting possible impact](https://rewindex.com/company/grafana-cloud/incidents/5lzcd0714cty.md) | major | 2020-10-22 01:14 UTC | 2020-10-22 11:35 UTC | resolved | | [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Connectivity issue in AWS ap-northeast-1](https://rewindex.com/company/elastic-cloud/incidents/g7jzd3d3hq30.md) | major | 2020-10-22 03:00 UTC | 2020-10-22 05:10 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [worldPing intermittent outage.](https://rewindex.com/company/grafana-cloud/incidents/mlkf0jt220s6.md) | major | 2020-10-22 14:57 UTC | 2020-10-22 16:38 UTC | resolved | | [Grain](https://rewindex.com/company/grain.md) | [Grain Instability](https://rewindex.com/company/grain/incidents/6hl6n2cyv9dp.md) | major | 2020-10-22 16:00 UTC | 2020-10-22 16:00 UTC | resolved | | [Twingate](https://rewindex.com/company/twingate.md) | [US East Coast Relay issue](https://rewindex.com/company/twingate/incidents/zcd04r7d4hnh.md) | minor | 2020-10-22 03:00 UTC | 2020-10-22 06:56 UTC | resolved | | [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - Asia Pacific (Sydney): SI-20201021](https://rewindex.com/company/snowflake/incidents/hmr6jy9r5cgg.md) | minor | 2020-10-22 03:55 UTC | 2020-10-22 05:17 UTC | resolved | | [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - Japan (Tokyo): SI-20201021-1](https://rewindex.com/company/snowflake/incidents/pjbczz5r3mg9.md) | minor | 2020-10-22 04:12 UTC | 2020-10-22 05:31 UTC | resolved | | [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-10-22 08:32 UTC](https://rewindex.com/company/github-copilot/incidents/hvh1bq3ywhyp.md) | minor | 2020-10-22 08:32 UTC | 2020-10-22 09:14 UTC | resolved | | [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-10-22 08:32 UTC](https://rewindex.com/company/github/incidents/hvh1bq3ywhyp.md) | minor | 2020-10-22 08:32 UTC | 2020-10-22 09:14 UTC | resolved | | [Discord](https://rewindex.com/company/discord.md) | [Elevated Rates of Voice Disconnect in Europe](https://rewindex.com/company/discord/incidents/ddckpggb1wjt.md) | minor | 2020-10-22 08:38 UTC | 2020-10-22 10:09 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/p7hnmg3rb7f8.md) | minor | 2020-10-22 09:11 UTC | 2020-10-22 10:36 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Delays in Processing of Voice Recordings](https://rewindex.com/company/twilio/incidents/1n85pqwhy8jv.md) | minor | 2020-10-22 10:20 UTC | 2020-10-22 11:39 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Flex Insights Login Issue](https://rewindex.com/company/twilio/incidents/hv9q3lpjt091.md) | minor | 2020-10-22 11:22 UTC | 2020-10-24 05:41 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Outbound Delivery Delay Toward Dominican Republic- Claro network](https://rewindex.com/company/twilio/incidents/4jqg1clvpf0p.md) | minor | 2020-10-22 12:27 UTC | 2020-10-22 15:50 UTC | resolved | | [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Degraded Performance with Pipelines UI](https://rewindex.com/company/bitbucket/incidents/yzkpb24w3pjx.md) | minor | 2020-10-22 14:21 UTC | 2020-10-22 15:03 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [App unavailability](https://rewindex.com/company/heap/incidents/6fdb56r5h5sp.md) | minor | 2020-10-22 14:47 UTC | 2020-10-22 18:41 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Console Available Phone Numbers timeouts](https://rewindex.com/company/twilio/incidents/1skfg87dk4k6.md) | minor | 2020-10-22 16:20 UTC | 2020-10-22 22:43 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/lk931byy2xs3.md) | minor | 2020-10-22 20:02 UTC | 2020-10-23 06:11 UTC | resolved | | [Mailgun](https://rewindex.com/company/mailgun.md) | [Message processing delays for batches and mailing lists](https://rewindex.com/company/mailgun/incidents/lft6gz29cby9.md) | minor | 2020-10-22 20:26 UTC | 2020-10-23 03:10 UTC | resolved | | [New Relic](https://rewindex.com/company/new-relic.md) | [NRQL Alert Irregularities in the US Region](https://rewindex.com/company/new-relic/incidents/l6qvhhlhdcr5.md) | minor | 2020-10-22 21:05 UTC | 2020-10-22 22:12 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Personas: delays updating user profiles](https://rewindex.com/company/segment/incidents/zly0fyvbkt4l.md) | minor | 2020-10-22 22:20 UTC | 2020-10-22 23:33 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays on Subset of Twilio Short Codes To US AT&T](https://rewindex.com/company/twilio/incidents/0lygcgz4p02d.md) | minor | 2020-10-22 22:26 UTC | 2020-10-23 17:39 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - Asia Cell Iraq](https://rewindex.com/company/sinch/incidents/40p5d33xzn2b.md) | none | 2020-10-22 09:15 UTC | 2020-10-23 00:30 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Personas Ingestion Delays](https://rewindex.com/company/segment/incidents/ps2d6lygznqc.md) | none | 2020-10-22 14:00 UTC | 2020-10-22 14:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Console operations latency](https://rewindex.com/company/twilio/incidents/s9yfslnf41hh.md) | none | 2020-10-22 15:58 UTC | 2020-10-22 15:58 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Potential V1 and V2 Failures](https://rewindex.com/company/bandwidth/incidents/nfdvrq4xm1f0.md) | none | 2020-10-22 18:30 UTC | 2020-10-22 18:30 UTC | resolved | | [Gusto](https://rewindex.com/company/gusto.md) | [Site experience minor issue](https://rewindex.com/company/gusto/incidents/6lh25b69wbtj.md) | none | 2020-10-22 19:46 UTC | 2020-10-22 20:04 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Lever](https://rewindex.com/company/lever.md) | [Lever to ADP integration outage](https://rewindex.com/company/lever/incidents/l88637x5sj3f.md) | minor | 2020-10-20 23:25 UTC | 2020-10-23 17:12 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [Some tracked email links sent from HubSpot are being flagged as malicious](https://rewindex.com/company/hubspot/incidents/mmmcg3q57vq7.md) | minor | 2020-10-21 07:11 UTC | 2020-10-22 11:58 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/brrsgsqzzlj3.md) | minor | 2020-10-21 19:11 UTC | 2020-10-22 00:08 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/v08tjhngqxdd.md) | minor | 2020-10-21 19:11 UTC | 2020-10-22 00:08 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/pxrf6qny9s1x.md) | maintenance | 2020-10-22 04:00 UTC | 2020-10-22 07:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Proxy Maintenance - Bandwidth 9](https://rewindex.com/company/bandwidth/incidents/rmvvkdym29r3.md) | maintenance | 2020-10-22 04:00 UTC | 2020-10-22 05:00 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/dr5nd153kk27.md) | maintenance | 2020-10-22 04:00 UTC | 2020-10-22 06:59 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : T-Mobile](https://rewindex.com/company/plivo/incidents/5lvnpmgbz7fd.md) | maintenance | 2020-10-22 04:01 UTC | 2020-10-22 10:01 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/yzdx6kpgk5km.md) | maintenance | 2020-10-22 04:01 UTC | 2020-10-22 07:00 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T](https://rewindex.com/company/plivo/incidents/8q2js4djs0kj.md) | maintenance | 2020-10-22 04:01 UTC | 2020-10-22 07:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/mmrj21bgpskl.md) | maintenance | 2020-10-22 04:01 UTC | 2020-10-22 11:00 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/3tc1x3b89c7k.md) | maintenance | 2020-10-22 04:01 UTC | 2020-10-22 07:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/dgzl5j7dvbt4.md) | maintenance | 2020-10-22 04:01 UTC | 2020-10-22 10:01 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS/MMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/ctbhmy8zqns8.md) | maintenance | 2020-10-22 04:01 UTC | 2020-10-22 07:00 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US: US Cellular](https://rewindex.com/company/plivo/incidents/7xccbyvmrbtr.md) | maintenance | 2020-10-22 04:30 UTC | 2020-10-22 10:30 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - US Cellular Corp](https://rewindex.com/company/twilio/incidents/2s5j0277fj73.md) | maintenance | 2020-10-22 04:30 UTC | 2020-10-22 10:30 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/870nkgj0f59l.md) | maintenance | 2020-10-22 05:02 UTC | 2020-10-22 08:00 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/srxn2bwydrvk.md) | maintenance | 2020-10-22 09:01 UTC | 2020-10-22 12:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Super SIM Planned Maintenance](https://rewindex.com/company/twilio/incidents/xfl8pl6gg3jt.md) | maintenance | 2020-10-22 15:00 UTC | 2020-10-22 18:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Vietnam SMS Carrier Maintenance - Vinaphone](https://rewindex.com/company/twilio/incidents/ly1r9x9jz5h7.md) | maintenance | 2020-10-22 16:00 UTC | 2020-10-22 16:15 UTC | resolved | ## Cite this 28 vendor-reported incidents started on 2020-10-22 (UTC) across 19 vendors, 5 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-10-22 - Citation: Rewindex daily outage roundup, “Outages on October 22, 2020” (2020-10-22 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-22 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on October 22, 2020 (2020-10-22)](https://rewindex.com/outages/2020-10-22)` --- Canonical: https://rewindex.com/outages/2020-10-22 · Markdown: https://rewindex.com/outages/2020-10-22.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:46.297Z