rewindex

Outages by dayOctober 10, 2020

Outages on October 10, 2020

UTC day 2020-10-10 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

15incidents started
6labelled major or critical
9vendors with a new incident
10still open from earlier days

By vendor label: Major 6 · Minor 5 · No impact listed 4 · 5 maintenance

Incidents started this day 15

VendorIncidentImpactStartedResolvedStatus
TwilioPotential delays with Super SIM authenticationMajor (1.1 h)resolved
DNSimpleDNS issues in AMS and SYDMajor (3.7 h)resolved
ConfluentIntermittent Networking Failures in AWS Region sa-east-1. We are currently investigating problems with servers and connectivity and increased latency in this region.Major (27 min)resolved
PostmanMonitor runs aren't starting in the South America regionMajor (26 min)resolved
Elastic CloudAWS region sa-east-1 is downMajor (45 min)resolved
PlivoDegradation of service of Inbound BYOC, Inbound DID and Outbound Zentrunk calls towards South America regionMajor (28 min)resolved
New RelicInfrastructure and NRQL Alert DelaysMinor (2.8 h)resolved
BitbucketBitbucket Cloud Pipelines DegragationMinor (14 h)resolved
TwilioReal-time agent and task data issue in FlexMinor (19 h)resolved
TwilioSMS Delivery Delays when sending messages from a subset of Short-Codes towards AT&T USMinor (5.6 h)resolved
TwilioSMS delivery degradation to Sudani One network in SudanMinor (15 h)resolved
ConfluentCustomers using ksqlDB may not be able to access newly provisioned kafka, schema registry, or ksqlDB through the UI without refreshing the page.No impact listed (1.5 h)resolved
SinchSinch Incident - Degradation for Voice Service towards BrazilNo impact listed (0 min)resolved
TwilioOn Call Engineers are Investigating an issue with our Brazilian data centerNo impact listed (32 min)resolved
New RelicDelays in Synthetics Checks and X-Ray data in Distributed TracingNo impact listed (0 min)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
Box[Major] Issue with Box Drive and Box SyncMajor (7.3 h)resolved
ConfluentPartial new ksqlDB and Connect provisioning request failure (multiple regions)Minor (35 h)resolved
MezmoArchives run on an hourly basis are delayedMinor (47 h)resolved
TwilioMMS Delivery Delays When Sending to the US From a Subset of Twilio Short CodesMinor (2 d)resolved
TwilioToll-Free SMS Delivery Delays to VerizonMinor (3.2 h)resolved
GitHub CopilotIncident on 2020-10-09 21:43 UTCMinor (2.3 h)resolved
GitHubIncident on 2020-10-09 21:43 UTCMinor (2.3 h)resolved
v0Delayed Build ProcessingMinor (1.8 h)resolved
VercelDelayed Build ProcessingMinor (1.8 h)resolved
CloudinaryElevated errors in Uploads and DeliveryNo impact listed (29 h)resolved

Maintenance 5

VendorIncidentImpactStartedResolvedStatus
Harness[Scheduled] Quarterly DR Testing maintenance noticeMaintenance (3.0 h)resolved
PandaDoc[Scheduled] PandaDoc messaging system maintenanceMaintenance (1.8 h)resolved
Red Hat (incl. Quay.io)[Scheduled] Red Hat Activation MaintenanceMaintenance (6.0 h)resolved
Twingate[Scheduled] Relay infrastructure upgradeMaintenance (15 min)resolved
Figma[Scheduled] Scheduled MaintenanceMaintenance (45 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Twilio, DNSimple, Confluent, Postman, Elastic Cloud, Plivo, New Relic, Bitbucket, Sinch.

Cite this

15 vendor-reported incidents started on 2020-10-10 (UTC) across 9 vendors, 6 labelled major or critical by the vendor.

Title
Outages on October 10, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-10-10

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