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Twilio: Real-time agent and task data issue in Flex

MinorStatus: resolvedStarted Resolved (19 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident of real-time agent and task data issue in Flex has been fully resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-10-10 15:58 UTC, resolved after 19 h, 1 update(s).

Title
Real-time agent and task data issue in Flex
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/njn8nv7q8x1f

Twilio profileRecent Twilio incidentsAll outages on October 10, 2020Twilio in October 2020MarkdownJSON