# Twilio: Real-time agent and task data issue in Flex

> Twilio status incident “Real-time agent and task data issue in Flex” on 2020-10-10: impact minor (vendor’s label), 19 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/njn8nv7q8x1f
Last updated: 2020-10-11T11:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-10 15:58 UTC · Resolved: 2020-10-11 11:13 UTC · Duration: 19 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/njn8nv7q8x1f](https://status.twilio.com/incidents/njn8nv7q8x1f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-10-11 11:13 UTC: This incident of real-time agent and task data issue in Flex has been fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-10-10 15:58 UTC, resolved after 19 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/njn8nv7q8x1f
- Citation: Twilio, “Real-time agent and task data issue in Flex” (2020-10-10 15:58 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/njn8nv7q8x1f (CC BY 4.0).
- Markdown link: `[Twilio: Real-time agent and task data issue in Flex (2020-10-10)](https://rewindex.com/company/twilio/incidents/njn8nv7q8x1f)`


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Canonical: https://rewindex.com/company/twilio/incidents/njn8nv7q8x1f · Markdown: https://rewindex.com/company/twilio/incidents/njn8nv7q8x1f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/njn8nv7q8x1f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:48:54.762Z