# Outages on October 10, 2020 (UTC)

> 15 incidents started on October 10, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Twilio, DNSimple, Confluent); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-10-10
Last updated: 2020-10-11T11:19:00Z

- Incidents started: 15 (major/critical: 6, other: 9) across 9 vendors
- Still open from earlier days: 10 · Maintenance windows: 5 · Detected outage events: 0
- By vendor impact label: major 6, minor 5, none 4
- Previous day with incidents: [2020-10-09](https://rewindex.com/outages/2020-10-09.md) · Next: [2020-10-11](https://rewindex.com/outages/2020-10-11.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [Potential delays with Super SIM authentication](https://rewindex.com/company/twilio/incidents/qhn06t4v92v0.md) | major | 2020-10-10 10:49 UTC | 2020-10-10 11:55 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [DNS issues in AMS and SYD](https://rewindex.com/company/dnsimple/incidents/d59jw7y19qry.md) | major | 2020-10-10 18:26 UTC | 2020-10-10 22:10 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Intermittent Networking Failures in AWS Region sa-east-1. We are currently investigating problems with servers and connectivity and increased latency in this region.](https://rewindex.com/company/confluent/incidents/nvnyxz9gy5zq.md) | major | 2020-10-10 21:48 UTC | 2020-10-10 22:15 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [Monitor runs aren't starting in the South America region](https://rewindex.com/company/postman/incidents/vx8951dc1qmx.md) | major | 2020-10-10 21:56 UTC | 2020-10-10 22:22 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [AWS region sa-east-1 is down](https://rewindex.com/company/elastic-cloud/incidents/k3trr424cmpk.md) | major | 2020-10-10 22:05 UTC | 2020-10-10 22:50 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Degradation of service of Inbound BYOC, Inbound DID and Outbound Zentrunk calls towards South America region](https://rewindex.com/company/plivo/incidents/rf5k05vmdt47.md) | major | 2020-10-10 22:21 UTC | 2020-10-10 22:49 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure and NRQL Alert Delays](https://rewindex.com/company/new-relic/incidents/kbm91r54fp3t.md) | minor | 2020-10-10 02:33 UTC | 2020-10-10 05:23 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket Cloud Pipelines Degragation](https://rewindex.com/company/bitbucket/incidents/k9dcllp7bz0v.md) | minor | 2020-10-10 15:44 UTC | 2020-10-11 05:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Real-time agent and task data issue in Flex](https://rewindex.com/company/twilio/incidents/njn8nv7q8x1f.md) | minor | 2020-10-10 15:58 UTC | 2020-10-11 11:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays when sending messages from a subset of Short-Codes towards AT&T US](https://rewindex.com/company/twilio/incidents/gpjw4n1xnzpv.md) | minor | 2020-10-10 17:13 UTC | 2020-10-10 22:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery degradation to Sudani One network in Sudan](https://rewindex.com/company/twilio/incidents/11gvtd556yh9.md) | minor | 2020-10-10 20:34 UTC | 2020-10-11 11:19 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Customers using ksqlDB may not be able to access newly provisioned kafka, schema registry, or ksqlDB through the UI without refreshing the page.](https://rewindex.com/company/confluent/incidents/l967vcygxjdq.md) | none | 2020-10-10 02:28 UTC | 2020-10-10 03:56 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Incident - Degradation for Voice Service towards Brazil](https://rewindex.com/company/sinch/incidents/rnndkzbm5pdt.md) | none | 2020-10-10 19:00 UTC | 2020-10-10 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating an issue with our Brazilian data center](https://rewindex.com/company/twilio/incidents/2l8v3s2hcd0q.md) | none | 2020-10-10 22:07 UTC | 2020-10-10 22:39 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Delays in Synthetics Checks and X-Ray data in Distributed Tracing](https://rewindex.com/company/new-relic/incidents/09z0b9wt20m6.md) | none | 2020-10-10 22:27 UTC | 2020-10-10 22:27 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Issue with Box Drive and Box Sync](https://rewindex.com/company/box/incidents/h8jnl93vvc1n.md) | major | 2020-10-09 19:33 UTC | 2020-10-10 02:53 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial new ksqlDB and Connect provisioning request failure (multiple regions)](https://rewindex.com/company/confluent/incidents/32kwvdg1139h.md) | minor | 2020-10-08 15:47 UTC | 2020-10-10 02:44 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Archives run on an hourly basis are delayed](https://rewindex.com/company/mezmo/incidents/14ltm530l3dy.md) | minor | 2020-10-08 16:58 UTC | 2020-10-10 15:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays When Sending to the US From a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/mdlvssmplhvv.md) | minor | 2020-10-09 17:58 UTC | 2020-10-11 20:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Toll-Free SMS Delivery Delays to Verizon](https://rewindex.com/company/twilio/incidents/h5g396mzfnp5.md) | minor | 2020-10-09 21:11 UTC | 2020-10-10 00:25 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-10-09 21:43 UTC](https://rewindex.com/company/github-copilot/incidents/28js6274ybpb.md) | minor | 2020-10-09 21:43 UTC | 2020-10-10 00:02 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-10-09 21:43 UTC](https://rewindex.com/company/github/incidents/28js6274ybpb.md) | minor | 2020-10-09 21:43 UTC | 2020-10-10 00:02 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Delayed Build Processing](https://rewindex.com/company/v0/incidents/fw601jxscl7c.md) | minor | 2020-10-09 22:40 UTC | 2020-10-10 00:26 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Delayed Build Processing](https://rewindex.com/company/vercel/incidents/fw601jxscl7c.md) | minor | 2020-10-09 22:40 UTC | 2020-10-10 00:26 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Elevated errors in Uploads and Delivery](https://rewindex.com/company/cloudinary/incidents/1r3v5ttv4wv5.md) | none | 2020-10-09 07:33 UTC | 2020-10-10 12:31 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Harness](https://rewindex.com/company/harness.md) | [\[Scheduled\] Quarterly DR Testing maintenance notice](https://rewindex.com/company/harness/incidents/bv24b7f2vl24.md) | maintenance | 2020-10-10 04:00 UTC | 2020-10-10 07:00 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [\[Scheduled\] PandaDoc messaging system maintenance](https://rewindex.com/company/pandadoc/incidents/8djz0y5jgm95.md) | maintenance | 2020-10-10 07:00 UTC | 2020-10-10 08:46 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Red Hat Activation Maintenance](https://rewindex.com/company/red-hat/incidents/y8rl8dvx3gkl.md) | maintenance | 2020-10-10 12:00 UTC | 2020-10-10 18:00 UTC | resolved |
| [Twingate](https://rewindex.com/company/twingate.md) | [\[Scheduled\] Relay infrastructure upgrade](https://rewindex.com/company/twingate/incidents/s995ht4fqhpn.md) | maintenance | 2020-10-10 18:00 UTC | 2020-10-10 18:15 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/figma/incidents/k652yj14fsff.md) | maintenance | 2020-10-10 23:00 UTC | 2020-10-10 23:45 UTC | resolved |

## Cite this

15 vendor-reported incidents started on 2020-10-10 (UTC) across 9 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-10-10
- Citation: Rewindex daily outage roundup, “Outages on October 10, 2020” (2020-10-10 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-10 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 10, 2020 (2020-10-10)](https://rewindex.com/outages/2020-10-10)`


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Canonical: https://rewindex.com/outages/2020-10-10 · Markdown: https://rewindex.com/outages/2020-10-10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:13.534Z