rewindex

Outages by daySeptember 11, 2020

Outages on September 11, 2020

UTC day 2020-09-11 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started
7labelled major or critical
16vendors with a new incident
6still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 15 · No impact listed 5 · 11 maintenance

Incidents started this day 27

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 526- Fort Smith, ARCritical (8.2 h)resolved
Smartsheethttps://app.smartsheet.com/b/home is available. We are investigating an outage at www.smartsheet.comCritical (2.5 h)resolved
crates.ioCargo error when downloading crates from our CDNMajor (5 d)resolved
JFrogOutage in USE regionMajor (35 min)resolved
PlivoIntermittent Inbound DID call failures on the Voice API and Zentrunk towards US West regionMajor (54 min)resolved
RenderService OutageMajor (4.0 h)resolved
JFrogPartial outage in AWS Europe WestMajor (3.5 h)resolved
PlivoOutbound MMS failures towards US and Canada phone numbersMinor (25 h)resolved
PlivoOutbound MMS failures towards US and Canada phone numbersMinor (25 h)resolved
SubstackEmail send delaysMinor (13 min)resolved
MessageBird (Bird)Degraded performance for Line channelMinor (4.5 h)resolved
Help ScoutSearch and Folder IssuesMinor (17 min)resolved
PlivoInbound call failure towards Greece phone numbersMinor (1.6 h)resolved
PlivoInbound call failure towards Greece phone numbersMinor (1.6 h)resolved
PlivoInbound call failure & inbound SMS failure towards Brazil phone numbers in VitóriaMinor (3 d)resolved
PlivoInbound call failure & inbound SMS failure towards Brazil phone numbers in VitóriaMinor (3 d)resolved
TwilioInbound Call Failures to a Subset of Twilio Greece Phone NumbersMinor (3.4 h)resolved
SparkPostElevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.Minor (3.1 h)resolved
PlivoIntermittent Inbound DID call failures on the Voice API and Zentrunk towards US West regionMinor (54 min)resolved
OpsgenieElevated API errors and degraded response timeMinor (0 min)resolved
PlivoInbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, ARMinor (9.2 h)resolved
PlivoInbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, ARMinor (9.2 h)resolved
New RelicUS Region UI errors and Alerts notificationsNo impact listed (1.1 h)resolved
MixpanelIssues loading reports for customers with EU data residencyNo impact listed (14 min)resolved
StatuspageIssue affecting some customers attempting to migrate Statuspage OrganizationsNo impact listed (4.0 h)resolved
KeeperLogin Error ResolvedNo impact listed (0 min)resolved
KeeperNew Update PublishedNo impact listed (0 min)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
GreenhouseFailure to process attachments for some applicationsMajor (2 d)resolved
Elastic CloudCluster monitoring disabled during deployment changesMinor (7 d)resolved
DNSimpleIssues with registrar features in SandboxMinor (9.1 h)resolved
TwilioSMS Delivery Delays to Brazil - Vivo Brazilian Long CodesMinor (2.8 h)resolved
AptibleCVE-2020-14386 PatchingNo impact listed (35 d)resolved
Confluentconfluent.io unavailableNo impact listed (5 d)resolved

Maintenance 11

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Smartsheet, crates.io, JFrog, Plivo, Render, Substack, MessageBird (Bird), Help Scout, Twilio, SparkPost, Opsgenie.

Cite this

27 vendor-reported incidents started on 2020-09-11 (UTC) across 16 vendors, 7 labelled major or critical by the vendor.

Title
Outages on September 11, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-09-11

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