# Outages on September 11, 2020 (UTC)

> 27 incidents started on September 11, 2020 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Bandwidth, Smartsheet, crates.io); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-09-11
Last updated: 2020-09-15T21:11:20Z

- Incidents started: 27 (major/critical: 7, other: 20) across 16 vendors
- Still open from earlier days: 6 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 2, major 5, minor 15, none 5
- Previous day with incidents: [2020-09-10](https://rewindex.com/outages/2020-09-10.md) · Next: [2020-09-12](https://rewindex.com/outages/2020-09-12.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 526- Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/6jkjfyhzm04s.md) | critical | 2020-09-11 21:20 UTC | 2020-09-12 05:29 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [https://app.smartsheet.com/b/home is available. We are investigating an outage at www.smartsheet.com](https://rewindex.com/company/smartsheet/incidents/889j3qjhvtbq.md) | critical | 2020-09-11 23:46 UTC | 2020-09-12 02:19 UTC | resolved |
| [crates.io](https://rewindex.com/company/crates-io.md) | [Cargo error when downloading crates from our CDN](https://rewindex.com/company/crates-io/incidents/hbrpxrpbsdc8.md) | major | 2020-09-11 00:37 UTC | 2020-09-15 21:11 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Outage in USE region](https://rewindex.com/company/jfrog/incidents/0nngh4mjv52j.md) | major | 2020-09-11 14:00 UTC | 2020-09-11 14:35 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Intermittent Inbound DID call failures on the Voice API and Zentrunk towards US West region](https://rewindex.com/company/plivo/incidents/rq272pfskbzx.md) | major | 2020-09-11 17:12 UTC | 2020-09-11 18:06 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Service Outage](https://rewindex.com/company/render/incidents/wptz3swzcsd3.md) | major | 2020-09-11 22:38 UTC | 2020-09-12 02:41 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Partial outage in AWS Europe West](https://rewindex.com/company/jfrog/incidents/2xhygxbydps3.md) | major | 2020-09-11 23:02 UTC | 2020-09-12 02:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Outbound MMS failures towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/f2hm85l9wqs9.md) | minor | 2020-09-11 00:25 UTC | 2020-09-12 01:39 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Outbound MMS failures towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/b2qqj4wz274t.md) | minor | 2020-09-11 00:25 UTC | 2020-09-12 01:39 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Email send delays](https://rewindex.com/company/substack/incidents/mtzjrtchx9m5.md) | minor | 2020-09-11 00:46 UTC | 2020-09-11 00:59 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Degraded performance for Line channel](https://rewindex.com/company/messagebird-bird/incidents/t0trdsh2fqkw.md) | minor | 2020-09-11 02:16 UTC | 2020-09-11 06:48 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/0ntynbbtwymf.md) | minor | 2020-09-11 10:41 UTC | 2020-09-11 10:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards Greece phone numbers](https://rewindex.com/company/plivo/incidents/k54h7y8qsnhw.md) | minor | 2020-09-11 14:14 UTC | 2020-09-11 15:48 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards Greece phone numbers](https://rewindex.com/company/plivo/incidents/ltf7fg83vl1g.md) | minor | 2020-09-11 14:14 UTC | 2020-09-11 15:48 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Vitória](https://rewindex.com/company/plivo/incidents/kqmfc614j4l3.md) | minor | 2020-09-11 14:20 UTC | 2020-09-14 23:48 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Vitória](https://rewindex.com/company/plivo/incidents/4bqxgbwhw88z.md) | minor | 2020-09-11 14:20 UTC | 2020-09-14 23:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Greece Phone Numbers](https://rewindex.com/company/twilio/incidents/gvxj4sx1y6js.md) | minor | 2020-09-11 14:46 UTC | 2020-09-11 18:10 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.](https://rewindex.com/company/sparkpost/incidents/q6rt1lm300yp.md) | minor | 2020-09-11 14:57 UTC | 2020-09-11 18:06 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Intermittent Inbound DID call failures on the Voice API and Zentrunk towards US West region](https://rewindex.com/company/plivo/incidents/7r9y916c7wtp.md) | minor | 2020-09-11 17:12 UTC | 2020-09-11 18:06 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Elevated API errors and degraded response time](https://rewindex.com/company/opsgenie/incidents/vy546yhqp2wq.md) | minor | 2020-09-11 20:00 UTC | 2020-09-11 20:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/vrfg8lym3l7r.md) | minor | 2020-09-11 21:25 UTC | 2020-09-12 06:35 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/w3vw0hnt7dzp.md) | minor | 2020-09-11 21:25 UTC | 2020-09-12 06:35 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [US Region UI errors and Alerts notifications](https://rewindex.com/company/new-relic/incidents/t945ymb37vy8.md) | none | 2020-09-11 12:32 UTC | 2020-09-11 13:37 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Issues loading reports for customers with EU data residency](https://rewindex.com/company/mixpanel/incidents/vqvn7xdlvpzz.md) | none | 2020-09-11 12:57 UTC | 2020-09-11 13:11 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Issue affecting some customers attempting to migrate Statuspage Organizations](https://rewindex.com/company/statuspage/incidents/g2drly2p62rn.md) | none | 2020-09-11 17:00 UTC | 2020-09-11 21:00 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Login Error Resolved](https://rewindex.com/company/keeper/incidents/4vt92lr9fpkb.md) | none | 2020-09-11 21:16 UTC | 2020-09-11 21:16 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [New Update Published](https://rewindex.com/company/keeper/incidents/nqsw8kbfg5w5.md) | none | 2020-09-11 23:29 UTC | 2020-09-11 23:29 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Failure to process attachments for some applications](https://rewindex.com/company/greenhouse/incidents/766bqjw1q07g.md) | major | 2020-09-09 14:01 UTC | 2020-09-11 19:18 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cluster monitoring disabled during deployment changes](https://rewindex.com/company/elastic-cloud/incidents/hl53ksjq89p4.md) | minor | 2020-09-09 06:45 UTC | 2020-09-16 05:30 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Issues with registrar features in Sandbox](https://rewindex.com/company/dnsimple/incidents/595ty0t41wc0.md) | minor | 2020-09-10 19:45 UTC | 2020-09-11 04:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Brazil - Vivo Brazilian Long Codes](https://rewindex.com/company/twilio/incidents/g8m3n2b5jqbh.md) | minor | 2020-09-10 22:44 UTC | 2020-09-11 01:29 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [CVE-2020-14386 Patching](https://rewindex.com/company/aptible/incidents/wf9vf22r225t.md) | none | 2020-09-04 12:50 UTC | 2020-10-09 17:58 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [confluent.io unavailable](https://rewindex.com/company/confluent/incidents/1fcrpgxtwy1v.md) | none | 2020-09-10 02:22 UTC | 2020-09-14 22:39 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/kqdxwq6mr6zl.md) | maintenance | 2020-09-11 04:00 UTC | 2020-09-11 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - V2 SMS](https://rewindex.com/company/bandwidth/incidents/gj99q6q4673b.md) | maintenance | 2020-09-11 04:00 UTC | 2020-09-11 06:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : T-Mobile](https://rewindex.com/company/plivo/incidents/cmw81ss6gp54.md) | maintenance | 2020-09-11 04:31 UTC | 2020-09-11 10:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/xysmvrzl2fzd.md) | maintenance | 2020-09-11 04:31 UTC | 2020-09-11 10:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/7rnxnjqfvmpv.md) | maintenance | 2020-09-11 04:31 UTC | 2020-09-11 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/8lp9gsm8w2xw.md) | maintenance | 2020-09-11 05:00 UTC | 2020-09-11 12:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US-Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/73j0r0tpysxq.md) | maintenance | 2020-09-11 05:14 UTC | 2020-09-11 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/sn6vtkxccf0k.md) | maintenance | 2020-09-11 05:15 UTC | 2020-09-11 12:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/8ns7cggtfkw7.md) | maintenance | 2020-09-11 07:00 UTC | 2020-09-11 13:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign for Salesforce v4.15 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/czf71cl9v47b.md) | maintenance | 2020-09-11 12:00 UTC | 2020-09-11 13:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - International](https://rewindex.com/company/bandwidth/incidents/zsmcsm630s5s.md) | maintenance | 2020-09-11 22:00 UTC | 2020-09-12 06:00 UTC | resolved |

## Cite this

27 vendor-reported incidents started on 2020-09-11 (UTC) across 16 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-09-11
- Citation: Rewindex daily outage roundup, “Outages on September 11, 2020” (2020-09-11 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-09-11 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 11, 2020 (2020-09-11)](https://rewindex.com/outages/2020-09-11)`


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Canonical: https://rewindex.com/outages/2020-09-11 · Markdown: https://rewindex.com/outages/2020-09-11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:35.692Z