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New Relic: Historical APM Data Missing

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 18:00 UTC on Friday, September 18th and 14:50 UTC Monday, September 19th UTC some customers experienced gaps in historical APM data. We’ve resolved the issue with the UI for historical APM data in the US region. Services have returned to their normal operation.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-09-21 15:06 UTC, resolved after 0 min, 1 update(s).

Title
Historical APM Data Missing
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/incidents/flkxf7thfpcq

New Relic profileRecent New Relic incidentsAll outages on September 21, 2020New Relic in September 2020MarkdownJSON