rewindex

Outages by daySeptember 25, 2020

Outages on September 25, 2020

UTC day 2020-09-25 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started
8labelled major or critical
18vendors with a new incident
17still open from earlier days

By vendor label: Critical 2 · Major 6 · Minor 17 · No impact listed 5 · 15 maintenance

Outage events this day

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 30

VendorIncidentImpactStartedResolvedStatus
MixpanelErrors loading MixpanelCritical (5.2 h)resolved
CanvaErrors in ProfileCritical (27 min)resolved
WorkOSGoogle Cloud Infrastructure Service OutageMajor (23 min)resolved
BandwidthBandwidth Local Market Impairment - Multiple Markets ImpactedMajor (9.0 h)resolved
SnykIssue with Test and Monitor operationsMajor (1.1 h)resolved
JFrogPartial Outage in AWS US East 1 regionMajor (5.7 h)resolved
SquarespaceConnectivity IssuesMajor (35 min)resolved
Monday.comInvestigating issues with our Activity LogMajor (2.4 h)resolved
New RelicFull Stack Observability UI Delays for US RegionMinor (8 min)resolved
DatadogIssues logging in related to Google AuthMinor (13 min)resolved
TwilioSMS Delivery Failures from Domestic Sender ID to Telkomsel IndonesiaMinor (1.5 h)resolved
RenderOngoing incident with Google Cloud PlatformMinor (4.4 h)resolved
SnowflakeData Replication between GCP and AWS, AZURE platforms - SI-20200924Minor (43 min)resolved
TwilioSMS Delivery Delays to Entel in BoliviaMinor (2.5 h)resolved
SquarespaceConnectivity IssuesMinor (1.6 h)resolved
PlivoInbound call failure towards US phone numbers in Clarksburg, WV & Youngstown, OHMinor (8.8 h)resolved
PlivoInbound call failure towards US phone numbers in Clarksburg, WV & Youngstown, OHMinor (8.8 h)resolved
TwilioSMS Delivery Delays on BSNL India Kerala CircleMinor (4.0 h)resolved
TwilioSuper SIM losing connectivityMinor (3.3 h)resolved
TwilioSMS Delivery Delays to Airtel NigeriaMinor (3.4 h)resolved
CircleCIDelays starting builds (machine / remote docker)Minor (20 min)resolved
BandwidthDashboard LatencyMinor (45 min)resolved
TwilioMMS Delivery Delays When Sending to the US From a Subset of Twilio Short CodesMinor (4.1 h)resolved
PlivoDelivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbersMinor (3.1 h)resolved
PlivoDelivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbersMinor (3.1 h)resolved
TwilioA Subset of <Gather> Speech Errors Affecting Programmable VoiceNo impact listed (0 min)resolved
HubSpotPop up forms were unavailable for some usersNo impact listed (0 min)resolved
ConfluentPostgres Sink failed on tombstone recordsNo impact listed (11 min)resolved
CloudinarySome customers who are using their own CDN might experience delayed in invalidationNo impact listed (6.3 h)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (32 min)resolved

Still open from earlier days 17

VendorIncidentImpactStartedResolvedStatus
DatadogInfrastructure connectivity issue impacting multiple systemsCritical (11 h)resolved
BandwidthBandwidth Local Market Impairment - 338 - Bloomington, INMajor (25 h)resolved
BuildkiteSlow dispatches and Agent API responsesMajor (3.4 h)resolved
PlivoInbound call failure towards US phone numbers in Henderson, COMinor (10 d)resolved
PlivoInbound call failure towards US phone numbers in Henderson, COMinor (10 d)resolved
KlaviyoDelay in Analytics ProcessingMinor (5 d)resolved
Lightstep (ServiceNow Cloud Observability)Ingestion delay for streams, service directoryMinor (26 h)resolved
SinchSinch Operator Notification - Sprint USMinor (23 h)resolved
KlaviyoFlow Triggering and Segmentation Delays for 12% of MetricsMinor (30 h)resolved
PlivoDelivery delay on inbound & outbound Short-code SMS towards US sprint phone numbersMinor (5.6 h)resolved
PlivoDelivery delay on inbound & outbound Short-code SMS towards US sprint phone numbersMinor (5.6 h)resolved
PlivoDelivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbersMinor (4.5 h)resolved
PlivoDelivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbersMinor (4.5 h)resolved
TwilioProgrammable Video Participants not Disconnected From a Reconnecting Application or Browser for a Subset of Twilio CustomersMinor (7.6 h)resolved
PlivoInbound call failure towards US phone numbers in Bloomington, INMinor (21 h)resolved
PlivoInbound call failure towards US phone numbers in Bloomington, INMinor (21 h)resolved
MixpanelTemporary Data Ingestion & Message Delay Impacting a Subset of ProjectsNo impact listed (3.5 h)resolved

Maintenance 15

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.9 h)resolved
Bandwidth[Scheduled] Urgent Database Migration MaintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - V2 SMSMaintenance (2.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US phone numbers: AT&TMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&TMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T Mobility USMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS/MMS Carrier Maintenance - AT&T USMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free MMS/SMSMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Sinch[Scheduled] Emergency Maintenance - Load BalancerMaintenance (29 min)resolved
Twilio[Scheduled] Super SIM Planned Maintenance - September 25, 01:00 - 08:00 PTMaintenance (4.0 h)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenancenot resolvedunknown
Linode (Akamai)[Scheduled] Scheduled Emergency Network Maintenance - EU-West (London)Maintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mixpanel, Canva, WorkOS, Bandwidth, Snyk, JFrog, Squarespace, Monday.com, New Relic, Datadog, Twilio, Render.

Cite this

30 vendor-reported incidents started on 2020-09-25 (UTC) across 18 vendors, 8 labelled major or critical by the vendor.

Title
Outages on September 25, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-09-25

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