# Outages on September 25, 2020 (UTC)

> 30 incidents started on September 25, 2020 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Mixpanel, Canva, WorkOS); 17 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-09-25
Last updated: 2020-09-26T22:15:00Z

- Incidents started: 30 (major/critical: 8, other: 22) across 18 vendors
- Still open from earlier days: 17 · Maintenance windows: 15 · Detected outage events: 1
- By vendor impact label: critical 2, major 6, minor 17, none 5
- Previous day with incidents: [2020-09-24](https://rewindex.com/outages/2020-09-24.md) · Next: [2020-09-26](https://rewindex.com/outages/2020-09-26.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Outage events this day

- [Google Cloud outage](https://rewindex.com/events/2020-09-25-google-cloud): 3 linked vendors, 3 other incidents in the same window (also happening, not linked). Vendors reported a Google Cloud outage; Google Cloud’s own incident for this date is not in the archive.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Errors loading Mixpanel](https://rewindex.com/company/mixpanel/incidents/1nvdc2055t72.md) | critical | 2020-09-25 00:55 UTC | 2020-09-25 06:04 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Errors in Profile](https://rewindex.com/company/canva/incidents/tsz8g9156s8h.md) | critical | 2020-09-25 01:17 UTC | 2020-09-25 01:44 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Google Cloud Infrastructure Service Outage](https://rewindex.com/company/workos/incidents/xmd21pf4n1tm.md) | major | 2020-09-25 01:08 UTC | 2020-09-25 01:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - Multiple Markets Impacted](https://rewindex.com/company/bandwidth/incidents/rlmgbd9q8qgt.md) | major | 2020-09-25 03:58 UTC | 2020-09-25 12:59 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Issue with Test and Monitor operations](https://rewindex.com/company/snyk/incidents/mnj84q2hqb1f.md) | major | 2020-09-25 08:56 UTC | 2020-09-25 10:04 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Partial Outage in  AWS US East 1 region](https://rewindex.com/company/jfrog/incidents/c4gfvl3fcwpj.md) | major | 2020-09-25 10:31 UTC | 2020-09-25 16:10 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/gsgv5hlr4g05.md) | major | 2020-09-25 16:13 UTC | 2020-09-25 16:48 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our Activity Log](https://rewindex.com/company/monday-com/incidents/1fqz71zsw3my.md) | major | 2020-09-25 22:49 UTC | 2020-09-26 01:13 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Full Stack Observability UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/8prqdm8gttzd.md) | minor | 2020-09-25 00:28 UTC | 2020-09-25 00:36 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Issues logging in related to Google Auth](https://rewindex.com/company/datadog/incidents/6ggg9s0vyjdq.md) | minor | 2020-09-25 01:25 UTC | 2020-09-25 01:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures from Domestic Sender ID to Telkomsel Indonesia](https://rewindex.com/company/twilio/incidents/t8m6llwjl2gq.md) | minor | 2020-09-25 01:31 UTC | 2020-09-25 03:02 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Ongoing incident with Google Cloud Platform](https://rewindex.com/company/render/incidents/m35ggc7fw576.md) | minor | 2020-09-25 01:42 UTC | 2020-09-25 06:05 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [Data Replication between GCP and AWS, AZURE platforms - SI-20200924](https://rewindex.com/company/snowflake/incidents/nw6h3kpkjy4r.md) | minor | 2020-09-25 01:56 UTC | 2020-09-25 02:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Entel in Bolivia](https://rewindex.com/company/twilio/incidents/vjx29yx0sw99.md) | minor | 2020-09-25 02:12 UTC | 2020-09-25 04:40 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/rds66091flbx.md) | minor | 2020-09-25 03:12 UTC | 2020-09-25 04:45 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Clarksburg, WV & Youngstown, OH](https://rewindex.com/company/plivo/incidents/5ydgq0zz76fp.md) | minor | 2020-09-25 04:11 UTC | 2020-09-25 13:02 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Clarksburg, WV & Youngstown, OH](https://rewindex.com/company/plivo/incidents/lwvhh62wn0y9.md) | minor | 2020-09-25 04:11 UTC | 2020-09-25 13:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays on BSNL India Kerala Circle](https://rewindex.com/company/twilio/incidents/qwh379m7hh2h.md) | minor | 2020-09-25 07:06 UTC | 2020-09-25 11:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM losing connectivity](https://rewindex.com/company/twilio/incidents/mf4km6q8cqxq.md) | minor | 2020-09-25 07:32 UTC | 2020-09-25 10:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Airtel Nigeria](https://rewindex.com/company/twilio/incidents/w1dmbqm34ggm.md) | minor | 2020-09-25 09:28 UTC | 2020-09-25 12:54 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delays starting builds (machine / remote docker)](https://rewindex.com/company/circleci/incidents/sm7kfzqpk2j9.md) | minor | 2020-09-25 10:20 UTC | 2020-09-25 10:40 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Dashboard Latency](https://rewindex.com/company/bandwidth/incidents/hwn79crtrtvk.md) | minor | 2020-09-25 16:05 UTC | 2020-09-25 16:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays When Sending to the US From a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/51fwxyhp3t14.md) | minor | 2020-09-25 18:17 UTC | 2020-09-25 22:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbers](https://rewindex.com/company/plivo/incidents/9mps9p002rj0.md) | minor | 2020-09-25 20:45 UTC | 2020-09-25 23:51 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbers](https://rewindex.com/company/plivo/incidents/37nqjzr9p917.md) | minor | 2020-09-25 20:45 UTC | 2020-09-25 23:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A Subset of \<Gather\> Speech Errors Affecting Programmable Voice](https://rewindex.com/company/twilio/incidents/9y1cws7cy4nd.md) | none | 2020-09-25 02:09 UTC | 2020-09-25 02:09 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Pop up forms were unavailable for some users](https://rewindex.com/company/hubspot/incidents/8gvkdflqs8cz.md) | none | 2020-09-25 17:00 UTC | 2020-09-25 17:00 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Postgres Sink failed on tombstone records](https://rewindex.com/company/confluent/incidents/xww173ghnqcb.md) | none | 2020-09-25 18:08 UTC | 2020-09-25 18:19 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Some customers who are using their own CDN might experience delayed in invalidation](https://rewindex.com/company/cloudinary/incidents/b9kyt9jf5s2y.md) | none | 2020-09-25 19:09 UTC | 2020-09-26 01:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/q7rvr0pff1rl.md) | none | 2020-09-25 19:19 UTC | 2020-09-25 19:51 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Datadog](https://rewindex.com/company/datadog.md) | [Infrastructure connectivity issue impacting multiple systems](https://rewindex.com/company/datadog/incidents/6s5xxxjh33lh.md) | critical | 2020-09-24 14:27 UTC | 2020-09-25 01:40 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 338 - Bloomington, IN](https://rewindex.com/company/bandwidth/incidents/tg7bh60g7hjd.md) | major | 2020-09-24 19:54 UTC | 2020-09-25 20:52 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Slow dispatches and Agent API responses](https://rewindex.com/company/buildkite/incidents/289sgjgdkxr8.md) | major | 2020-09-24 21:04 UTC | 2020-09-25 00:25 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Henderson, CO](https://rewindex.com/company/plivo/incidents/lt2y68r1ddvc.md) | minor | 2020-09-18 22:05 UTC | 2020-09-28 21:57 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Henderson, CO](https://rewindex.com/company/plivo/incidents/gv2f50knyvfr.md) | minor | 2020-09-18 22:05 UTC | 2020-09-28 21:57 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/nv2cmlzdfsxv.md) | minor | 2020-09-21 22:24 UTC | 2020-09-26 20:40 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Ingestion delay for streams, service directory](https://rewindex.com/company/lightstep/incidents/r3w4d54rzyh6.md) | minor | 2020-09-23 22:37 UTC | 2020-09-25 01:02 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/km0kl0vdk5vm.md) | minor | 2020-09-24 16:43 UTC | 2020-09-25 15:46 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Flow Triggering and Segmentation Delays for 12% of Metrics](https://rewindex.com/company/klaviyo/incidents/7cstlqf77d58.md) | minor | 2020-09-24 16:51 UTC | 2020-09-25 22:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US sprint phone numbers](https://rewindex.com/company/plivo/incidents/t6rrl4bds20k.md) | minor | 2020-09-24 19:13 UTC | 2020-09-25 00:48 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US sprint phone numbers](https://rewindex.com/company/plivo/incidents/rbvzf701k042.md) | minor | 2020-09-24 19:13 UTC | 2020-09-25 00:48 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbers](https://rewindex.com/company/plivo/incidents/km0wxd7y5jwj.md) | minor | 2020-09-24 19:57 UTC | 2020-09-25 00:29 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbers](https://rewindex.com/company/plivo/incidents/t1rf1x2m69j9.md) | minor | 2020-09-24 19:57 UTC | 2020-09-25 00:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Video Participants not Disconnected From a Reconnecting Application or Browser for a Subset of Twilio Customers](https://rewindex.com/company/twilio/incidents/nhz4hw6f6xjb.md) | minor | 2020-09-24 21:37 UTC | 2020-09-25 05:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Bloomington, IN](https://rewindex.com/company/plivo/incidents/09ycdhlxf6gq.md) | minor | 2020-09-24 23:54 UTC | 2020-09-25 20:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Bloomington, IN](https://rewindex.com/company/plivo/incidents/9b052smx0yw5.md) | minor | 2020-09-24 23:54 UTC | 2020-09-25 20:55 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Message Delay Impacting a Subset of Projects](https://rewindex.com/company/mixpanel/incidents/z7qkh79b38vz.md) | none | 2020-09-24 20:36 UTC | 2020-09-25 00:03 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/wqhxp7cfnp7r.md) | maintenance | 2020-09-25 02:06 UTC | 2020-09-25 09:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Urgent Database Migration Maintenance](https://rewindex.com/company/bandwidth/incidents/h3csrs1d47b8.md) | maintenance | 2020-09-25 04:01 UTC | 2020-09-25 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - V2 SMS](https://rewindex.com/company/bandwidth/incidents/3jt01xb6lwtk.md) | maintenance | 2020-09-25 04:01 UTC | 2020-09-25 06:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/wtbbclfbp348.md) | maintenance | 2020-09-25 04:02 UTC | 2020-09-25 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T](https://rewindex.com/company/plivo/incidents/2yxyrwfn5497.md) | maintenance | 2020-09-25 04:02 UTC | 2020-09-25 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T Mobility US](https://rewindex.com/company/sinch/incidents/xkszjrq3zysw.md) | maintenance | 2020-09-25 04:02 UTC | 2020-09-25 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS/MMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/tz6glknryvd2.md) | maintenance | 2020-09-25 04:02 UTC | 2020-09-25 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/16yzljvn25vs.md) | maintenance | 2020-09-25 04:03 UTC | 2020-09-25 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/gr3ft8838sbr.md) | maintenance | 2020-09-25 04:03 UTC | 2020-09-25 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/7dkg8d2kyw0n.md) | maintenance | 2020-09-25 06:00 UTC | 2020-09-25 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/fmvmhx29ypv4.md) | maintenance | 2020-09-25 06:00 UTC | 2020-09-25 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Emergency Maintenance - Load Balancer](https://rewindex.com/company/sinch/incidents/f5gbbtjpdm0y.md) | maintenance | 2020-09-25 08:01 UTC | 2020-09-25 08:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Super SIM Planned Maintenance - September 25, 01:00 - 08:00 PT](https://rewindex.com/company/twilio/incidents/c4nypgqzc8mc.md) | maintenance | 2020-09-25 10:57 UTC | 2020-09-25 15:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/g8z4vyw256ld.md) | maintenance | 2020-09-25 22:15 UTC | not resolved | unknown |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Emergency Network Maintenance - EU-West (London)](https://rewindex.com/company/linode-akamai/incidents/xs9v2xcv0v47.md) | maintenance | 2020-09-25 23:00 UTC | 2020-09-26 00:00 UTC | resolved |

## Cite this

30 vendor-reported incidents started on 2020-09-25 (UTC) across 18 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-09-25
- Citation: Rewindex daily outage roundup, “Outages on September 25, 2020” (2020-09-25 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-09-25 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 25, 2020 (2020-09-25)](https://rewindex.com/outages/2020-09-25)`


---
Canonical: https://rewindex.com/outages/2020-09-25 · Markdown: https://rewindex.com/outages/2020-09-25.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:24.903Z