# New Relic: Mobile Metrics Data Missing for US Region

> New Relic status incident “Mobile Metrics Data Missing for US Region” on 2020-09-28: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/6l9tt611q796
Last updated: 2020-09-28T17:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-09-28 17:49 UTC · Resolved: 2020-09-28 17:49 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/6l9tt611q796](https://status.newrelic.com/incidents/6l9tt611q796)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-09-28 17:49 UTC: Between 9/25 21:00 and 9/28 16:00 UTC, some customers experienced missing mobile metric data. Data will not be recovered. We’ve resolved the issue with mobile metric data for the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-09-28 17:49 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/6l9tt611q796
- Citation: New Relic, “Mobile Metrics Data Missing for US Region” (2020-09-28 17:49 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/6l9tt611q796 (CC BY 4.0).
- Markdown link: `[New Relic: Mobile Metrics Data Missing for US Region (2020-09-28)](https://rewindex.com/company/new-relic/incidents/6l9tt611q796)`


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Canonical: https://rewindex.com/company/new-relic/incidents/6l9tt611q796 · Markdown: https://rewindex.com/company/new-relic/incidents/6l9tt611q796.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/6l9tt611q796 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:53:34.043Z