CompaniesDialpadMonthly reportsSeptember 2020
Dialpad in September 2020: incidents, uptime and changes
4incidents posted
1labelled major or critical
99.67%free of major/critical
97.97%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 19 min, incident time 14 h 36 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 3
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Microsoft Authentication Outage | Major | 2.3 h | resolved | 09-28 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Support via Chat is currently experiencing delays | Minor | 1.3 h | resolved | 09-01 | |
| We are investigating reports of calls to Canadian Phone Numbers having an issue with Dead Air and low QoS | Minor | 5.8 h | resolved | 09-15 | |
| Inbound calls dropping in Brazil | Minor | 5.2 h | resolved | 09-18 |
Cite this
Dialpad posted 4 status incidents in September 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in September 2020
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2020/09