# Outages on September 28, 2020 (UTC)

> 31 incidents started on September 28, 2020 (UTC) on the status pages Rewindex archives, 18 labelled major or critical by the vendor (Trello, WorkOS, Red Hat (incl. Quay.io)); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-09-28
Last updated: 2020-09-29T18:46:00Z

- Incidents started: 31 (major/critical: 18, other: 13) across 25 vendors
- Still open from earlier days: 8 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: critical 6, major 12, minor 8, none 5
- Previous day with incidents: [2020-09-27](https://rewindex.com/outages/2020-09-27.md) · Next: [2020-09-29](https://rewindex.com/outages/2020-09-29.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Trello](https://rewindex.com/company/trello.md) | [Trello is slow or unavailable](https://rewindex.com/company/trello/incidents/nr3vrbjy2fxg.md) | critical | 2020-09-28 15:16 UTC | 2020-09-28 16:57 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Platform Errors](https://rewindex.com/company/workos/incidents/rmk3rsrdr78s.md) | critical | 2020-09-28 15:31 UTC | 2020-09-28 15:43 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Red Hat SSO](https://rewindex.com/company/red-hat/incidents/npd2wxdvq8h4.md) | critical | 2020-09-28 20:02 UTC | 2020-09-29 02:33 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Can’t find Canva app on Google Play Store](https://rewindex.com/company/canva/incidents/0k0b2l8dxwvb.md) | critical | 2020-09-28 20:23 UTC | 2020-09-28 21:30 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [HelloSign/Fax site slowness](https://rewindex.com/company/dropbox-sign/incidents/ckjfz7sn6v7t.md) | critical | 2020-09-28 21:02 UTC | 2020-09-29 00:37 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Outage\] Issue Loading Box Site](https://rewindex.com/company/box/incidents/qzy60gshw8qf.md) | critical | 2020-09-28 21:30 UTC | 2020-09-28 21:30 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/x8k2jwq8q56c.md) | major | 2020-09-28 14:10 UTC | 2020-09-29 18:46 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Repository variables unavailable](https://rewindex.com/company/bitbucket/incidents/7thxmrj0dv9r.md) | major | 2020-09-28 20:59 UTC | 2020-09-28 22:17 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - US (All Deployments) - SI:20200928](https://rewindex.com/company/snowflake/incidents/trxf9ltzzvp7.md) | major | 2020-09-28 22:06 UTC | 2020-09-29 00:55 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Microsoft Authentication Outage](https://rewindex.com/company/dialpad/incidents/r6mhxxxclfyr.md) | major | 2020-09-28 22:06 UTC | 2020-09-29 00:25 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot is unable to properly connect to Office 365 inboxes](https://rewindex.com/company/hubspot/incidents/fmnxklp67m2g.md) | major | 2020-09-28 22:33 UTC | 2020-09-28 22:51 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Outlook is down](https://rewindex.com/company/gorgias/incidents/f1tz7tv3zgdt.md) | major | 2020-09-28 23:22 UTC | 2020-09-29 05:02 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot is unable to properly connect to Office 365 inboxes](https://rewindex.com/company/hubspot/incidents/5xhqzdlhcrw4.md) | major | 2020-09-28 23:34 UTC | 2020-09-29 01:39 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Login / Signup with Microsoft not working](https://rewindex.com/company/confluence/incidents/f67yq34sycdl.md) | major | 2020-09-28 23:39 UTC | 2020-09-29 01:03 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Login / Signup with Microsoft not working](https://rewindex.com/company/jira/incidents/spjnnb88c5xx.md) | major | 2020-09-28 23:39 UTC | 2020-09-29 01:03 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Login / Signup with Microsoft not working](https://rewindex.com/company/trello/incidents/c6qslcr9jr7p.md) | major | 2020-09-28 23:39 UTC | 2020-09-29 01:03 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Login / Signup with Microsoft not working](https://rewindex.com/company/bitbucket/incidents/l543psmswxd1.md) | major | 2020-09-28 23:39 UTC | 2020-09-29 01:03 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Login / Signup with Microsoft not working](https://rewindex.com/company/opsgenie/incidents/mlw13yvzvxcj.md) | major | 2020-09-28 23:39 UTC | 2020-09-29 01:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failure To Airtel Nigeria](https://rewindex.com/company/twilio/incidents/hjzbdwrgjqyv.md) | minor | 2020-09-28 02:45 UTC | 2020-09-28 06:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Poste Mobile in Italy](https://rewindex.com/company/twilio/incidents/rjtnjm1q6kq2.md) | minor | 2020-09-28 12:58 UTC | 2020-09-29 01:32 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our Activity Log](https://rewindex.com/company/monday-com/incidents/s5d5pkhdm3r5.md) | minor | 2020-09-28 14:06 UTC | 2020-09-28 14:35 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [SMS service is experiencing problems](https://rewindex.com/company/messagebird-bird/incidents/z35fh1z55w25.md) | minor | 2020-09-28 18:04 UTC | 2020-09-28 18:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays for a Subset of US Twilio Short Codes](https://rewindex.com/company/twilio/incidents/5y635ycnbfqz.md) | minor | 2020-09-28 19:45 UTC | 2020-09-29 04:05 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Delay](https://rewindex.com/company/amplitude/incidents/hvtr6ttdyn8q.md) | minor | 2020-09-28 20:52 UTC | 2020-09-29 04:29 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-09-28 21:57 UTC](https://rewindex.com/company/github-copilot/incidents/bdqdhj6vsmsh.md) | minor | 2020-09-28 21:57 UTC | 2020-09-29 00:36 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-09-28 21:57 UTC](https://rewindex.com/company/github/incidents/bdqdhj6vsmsh.md) | minor | 2020-09-28 21:57 UTC | 2020-09-29 00:36 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Find Incident - EU Region (EMEA07)](https://rewindex.com/company/optimizely/incidents/4k6czwpz5t8k.md) | none | 2020-09-28 16:49 UTC | 2020-09-28 22:12 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Mobile Metrics Data Missing for US Region](https://rewindex.com/company/new-relic/incidents/6l9tt611q796.md) | none | 2020-09-28 17:49 UTC | 2020-09-28 17:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/35z5vmmzq5k7.md) | none | 2020-09-28 18:21 UTC | 2020-09-28 18:45 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service disruption - Rogers Wireless and Fido Canada \[Retroactive\]](https://rewindex.com/company/sinch/incidents/sqq66p3x947q.md) | none | 2020-09-28 18:45 UTC | 2020-09-28 18:45 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Delays in mobile event processing](https://rewindex.com/company/bugsnag/incidents/hy7c7qvvb11f.md) | none | 2020-09-28 20:54 UTC | 2020-09-28 21:07 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 626 - St Cloud, MN](https://rewindex.com/company/bandwidth/incidents/ty0c5hqqwgyz.md) | critical | 2020-09-26 19:57 UTC | 2020-09-28 12:08 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Outage in  AWS USE1  Virginia region](https://rewindex.com/company/jfrog/incidents/98lq2hxnr85k.md) | major | 2020-09-27 16:25 UTC | 2020-09-29 16:15 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failures  towards multiple regions in the US.](https://rewindex.com/company/plivo/incidents/w24df1ktm17r.md) | minor | 2020-09-26 16:47 UTC | 2020-09-29 16:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failures  towards multiple regions in the US.](https://rewindex.com/company/plivo/incidents/04dvr3dzf64l.md) | minor | 2020-09-26 16:47 UTC | 2020-09-29 16:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in St Cloud, MN.](https://rewindex.com/company/plivo/incidents/kkd81x0wl7l6.md) | minor | 2020-09-26 20:08 UTC | 2020-09-29 13:39 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in St Cloud, MN.](https://rewindex.com/company/plivo/incidents/ctyss2s3gq2s.md) | minor | 2020-09-26 20:08 UTC | 2020-09-29 13:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Voice Calls to Canada, Missing Audio](https://rewindex.com/company/twilio/incidents/brd1xjcghc9y.md) | minor | 2020-09-27 22:42 UTC | 2020-09-28 00:54 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gsk7blf32gj7.md) | none | 2020-09-26 16:34 UTC | 2020-09-29 16:48 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q6x0tbsy3p27.md) | maintenance | 2020-09-28 03:00 UTC | 2020-09-28 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US and Canada phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/p9rmyk10lfqs.md) | maintenance | 2020-09-28 04:01 UTC | 2020-09-28 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 220 - Pleasantville, NJ](https://rewindex.com/company/bandwidth/incidents/rmbz5fvrv5b7.md) | maintenance | 2020-09-28 04:01 UTC | 2020-09-28 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/p50bm7h7ppbl.md) | maintenance | 2020-09-28 04:01 UTC | 2020-09-28 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/06wqzt4q7gyy.md) | maintenance | 2020-09-28 06:00 UTC | 2020-09-28 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/2yw4w9gxyxc6.md) | maintenance | 2020-09-28 06:00 UTC | 2020-09-28 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sq9pqtq3v35g.md) | maintenance | 2020-09-28 06:00 UTC | 2020-09-28 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Emergency Maintenance - (EU) Legacy Atlas SMPP](https://rewindex.com/company/sinch/incidents/jftf6wf1pxdb.md) | maintenance | 2020-09-28 18:00 UTC | 2020-09-28 18:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/gt056vzjqfxd.md) | maintenance | 2020-09-28 20:00 UTC | 2020-09-29 00:00 UTC | resolved |

## Cite this

31 vendor-reported incidents started on 2020-09-28 (UTC) across 25 vendors, 18 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-09-28
- Citation: Rewindex daily outage roundup, “Outages on September 28, 2020” (2020-09-28 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-09-28 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 28, 2020 (2020-09-28)](https://rewindex.com/outages/2020-09-28)`


---
Canonical: https://rewindex.com/outages/2020-09-28 · Markdown: https://rewindex.com/outages/2020-09-28.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T20:27:12.538Z