rewindex

CompaniesGorgiasMonthly reportsNovember 2020

Gorgias in November 2020: incidents, uptime and changes

3incidents posted
2labelled major or critical
77.39%free of major/critical
77.39%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6.8 days, incident time 6.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Microsoft Graph API issue affects outlook integrationCritical19 hresolved11-11
Delayed incoming messages and customer data updatesMajor54 minresolved11-30

Other incidents 1

IncidentImpactStartedDurationStatusDay
Some messages are delayedNo impact listed0 minresolved11-20

Maintenance 1

Show scheduled maintenance

Cite this

Gorgias posted 3 status incidents in November 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in November 2020
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2020/11

All Gorgias monthsRecent incidentsMarkdown