Companies / Stitch / incidents

Stitch: Xero Integration Extraction Schedules Lagging

Affected components: api.stitchdata.comapp.stitchdata.com

Timeline of updates

1. investigating2020-10-14 23:22 UTC

   We're currently investigating an issue affecting extraction jobs for Xero integrations occurring according to their specified replication frequencies and anchor times. Extraction jobs will be delayed as a result.

2. monitoring2020-10-15 00:16 UTC

   The root cause has been identified as a side effect of the Xero authentication upgrade and extractions are resuming their normal schedules.

3. resolved2020-10-15 00:33 UTC

   Extractions have resumed their normal schedules. No data was lost, and subsequent extractions will resume from their bookmarks.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON