# Stitch: Xero Integration Extraction Schedules Lagging

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-14 23:22 UTC · Resolved: 2020-10-15 00:33 UTC · Duration: 1.2 h
- Updates: 3 · Affected components: api.stitchdata.com, app.stitchdata.com
- [Vendor status page: http://stspg.io/lb3c5zh3hl42](http://stspg.io/lb3c5zh3hl42)
- [Company: Stitch](https://rewindex.com/company/stitch.md)

## Timeline of updates

- **investigating** 2020-10-14 23:22 UTC: We're currently investigating an issue affecting extraction jobs for Xero integrations occurring according to their specified replication frequencies and anchor times. Extraction jobs will be delayed as a result.
- **monitoring** 2020-10-15 00:16 UTC: The root cause has been identified as a side effect of the Xero authentication upgrade and extractions are resuming their normal schedules.
- **resolved** 2020-10-15 00:33 UTC: Extractions have resumed their normal schedules. No data was lost, and subsequent extractions will resume from their bookmarks.


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Canonical: https://rewindex.com/company/stitch/incidents/ftytqh4hk8d8 · Markdown: https://rewindex.com/company/stitch/incidents/ftytqh4hk8d8.md · JSON: https://rewindex.com/api/v1/companies/stitch/incidents/ftytqh4hk8d8 · Generated 2026-10-18T11:34:44.285Z