# Outages on October 15, 2020 (UTC)

> 31 incidents started on October 15, 2020 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Gorgias, Linode (Akamai)); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-10-15
Last updated: 2020-10-19T17:28:00Z

- Incidents started: 31 (major/critical: 5, other: 26) across 20 vendors
- Still open from earlier days: 8 · Maintenance windows: 18 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 20, none 6
- Previous day with incidents: [2020-10-14](https://rewindex.com/outages/2020-10-14.md) · Next: [2020-10-16](https://rewindex.com/outages/2020-10-16.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Some emails are not coming in](https://rewindex.com/company/gorgias/incidents/jwx0kplp21d4.md) | critical | 2020-10-15 17:26 UTC | 2020-10-16 07:32 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issues - Singapore](https://rewindex.com/company/linode-akamai/incidents/010fv77n2dm7.md) | major | 2020-10-15 10:42 UTC | 2020-10-15 12:41 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Issue with Microsoft Graph API impacts Outlook integration](https://rewindex.com/company/gorgias/incidents/clxbgjxmcz9k.md) | major | 2020-10-15 15:00 UTC | 2020-10-19 17:28 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Number of customer domains are suspended incorrectly](https://rewindex.com/company/mailgun/incidents/5t9s7tqg9xgh.md) | major | 2020-10-15 17:32 UTC | 2020-10-15 20:56 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [live.mux.com RTMP entry point unavailable](https://rewindex.com/company/mux/incidents/8cqwytlp9mwt.md) | major | 2020-10-15 20:26 UTC | 2020-10-15 22:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS Delivery Failures to Vodafone India(Goa & Maharashtra circle)](https://rewindex.com/company/twilio/incidents/7pt19r9mbhmv.md) | minor | 2020-10-15 04:09 UTC | 2020-10-16 00:03 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Error message at login for some users](https://rewindex.com/company/mailjet/incidents/wj8v5c43m6zr.md) | minor | 2020-10-15 05:23 UTC | 2020-10-15 12:41 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Outbound SMS failures/delays towards India phone numbers](https://rewindex.com/company/plivo/incidents/8dnq0vpt7m9w.md) | minor | 2020-10-15 08:28 UTC | 2020-10-16 10:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Outbound SMS failures/delays towards India phone numbers](https://rewindex.com/company/plivo/incidents/0xb0t987sh10.md) | minor | 2020-10-15 08:28 UTC | 2020-10-16 10:55 UTC | resolved |
| [Contentstack](https://rewindex.com/company/contentstack.md) | [Contentstack Publishing : Delay in processing](https://rewindex.com/company/contentstack/incidents/kqgr9lz4qpyh.md) | minor | 2020-10-15 10:49 UTC | 2020-10-15 10:58 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Let's Encrypt certificates issuance and renewals delayed](https://rewindex.com/company/dnsimple/incidents/l6mm31w8njt1.md) | minor | 2020-10-15 13:39 UTC | 2020-10-15 18:02 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Issues with Forms](https://rewindex.com/company/smartsheet/incidents/1xxm10fbfysb.md) | minor | 2020-10-15 15:20 UTC | 2020-10-15 17:50 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Flow Triggering and segmentation, Elevated API Errors and Intermittent Application Page Load Issues](https://rewindex.com/company/klaviyo/incidents/xbgxc6g6pdck.md) | minor | 2020-10-15 16:32 UTC | 2020-10-16 18:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Console Phone Numbers Search by Capabilities Failures](https://rewindex.com/company/twilio/incidents/qmcmksjw1gbt.md) | minor | 2020-10-15 17:43 UTC | 2020-10-16 03:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers Saginaw, MI](https://rewindex.com/company/plivo/incidents/k9jwxnbywnc0.md) | minor | 2020-10-15 17:53 UTC | 2020-10-16 11:28 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers Saginaw, MI](https://rewindex.com/company/plivo/incidents/0qsvkqz79486.md) | minor | 2020-10-15 17:53 UTC | 2020-10-16 11:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays when sending to US Verizon on Twilio Short Codes](https://rewindex.com/company/twilio/incidents/cv1x3f11j5yy.md) | minor | 2020-10-15 17:59 UTC | 2020-10-15 18:08 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Application Slowness](https://rewindex.com/company/harness/incidents/81zcf8fyhzqw.md) | minor | 2020-10-15 18:52 UTC | 2020-10-15 19:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [WhatsApp Sandbox Number Messaging Functionality Degraded](https://rewindex.com/company/twilio/incidents/c3ftnyzzt9x1.md) | minor | 2020-10-15 19:17 UTC | 2020-10-16 03:58 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Issue with refunds endpoint](https://rewindex.com/company/bigcommerce/incidents/16j22gq73d9q.md) | minor | 2020-10-15 20:12 UTC | 2020-10-15 21:00 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND Incident - EU Region (EU-PROD08 - V1)](https://rewindex.com/company/optimizely/incidents/pd4m1rf24msk.md) | minor | 2020-10-15 21:20 UTC | 2020-10-16 02:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Delays to Subset of Twilio US and Canadian Long Codes](https://rewindex.com/company/twilio/incidents/3zzx2d0c8cjq.md) | minor | 2020-10-15 21:28 UTC | 2020-10-16 00:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/9vg894kllnp3.md) | minor | 2020-10-15 21:58 UTC | 2020-10-16 00:45 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Degraded performance in the Programmable Conversations (Twitter API)](https://rewindex.com/company/messagebird-bird/incidents/4zh9gstx4j3n.md) | minor | 2020-10-15 22:03 UTC | 2020-10-15 22:45 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [DNS Resolution Errors](https://rewindex.com/company/linode-akamai/incidents/wssx0cf2dbhb.md) | minor | 2020-10-15 23:17 UTC | 2020-10-16 04:45 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Intermittent elevated app latency](https://rewindex.com/company/segment/incidents/hxp5n48278xm.md) | none | 2020-10-15 01:01 UTC | 2020-10-15 03:40 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Resolved - User admin panel - Error when duplicating forms](https://rewindex.com/company/typeform/incidents/9x9vxr0chvbp.md) | none | 2020-10-15 11:00 UTC | 2020-10-15 11:00 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Outage affecting a subset of customers in AWS USE1](https://rewindex.com/company/jfrog/incidents/9p9q8pbtzzsx.md) | none | 2020-10-15 16:00 UTC | 2020-10-15 16:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/phzxpjnfg5g2.md) | none | 2020-10-15 17:47 UTC | 2020-10-16 11:23 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Lever Chrome extension temporarily unavailable to download](https://rewindex.com/company/lever/incidents/trfqq577bjwb.md) | none | 2020-10-15 18:14 UTC | 2020-10-19 14:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/mcclsknn8mj6.md) | none | 2020-10-15 19:32 UTC | 2020-10-15 20:13 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Brazil Claro](https://rewindex.com/company/twilio/incidents/7hrgs3y6njyw.md) | minor | 2020-10-14 16:47 UTC | 2020-10-15 16:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays on US Short Codes](https://rewindex.com/company/twilio/incidents/9t6nbn798qr4.md) | minor | 2020-10-14 18:01 UTC | 2020-10-16 00:49 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Investigation on slow ingestions](https://rewindex.com/company/mezmo/incidents/rctx4l0hbrbk.md) | minor | 2020-10-14 20:55 UTC | 2020-10-19 23:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays When Sending to US Carriers From a Subset of Twilio Long Codes](https://rewindex.com/company/twilio/incidents/5qbrqhmfhf05.md) | minor | 2020-10-14 21:46 UTC | 2020-10-15 01:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Delays to Subset of Twilio US and Canadian Long Codes](https://rewindex.com/company/twilio/incidents/0gsbm6yl0lpz.md) | minor | 2020-10-14 22:26 UTC | 2020-10-15 02:26 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Xero Integration Extraction Schedules Lagging](https://rewindex.com/company/stitch/incidents/ftytqh4hk8d8.md) | minor | 2020-10-14 23:22 UTC | 2020-10-15 00:33 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East2 (Ohio)- SI:20201014](https://rewindex.com/company/snowflake/incidents/8j1p2nn8889g.md) | none | 2020-10-14 18:10 UTC | 2020-10-15 02:01 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Service degradation in AWS us-east-1](https://rewindex.com/company/confluent/incidents/1fc9m3vj0r3g.md) | none | 2020-10-14 19:40 UTC | 2020-10-16 04:29 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] HTTP MMS Messaging Maintenance - Introduction of New IPs](https://rewindex.com/company/bandwidth/incidents/lmxqzkk8rcz5.md) | maintenance | 2020-10-15 00:00 UTC | 2020-10-15 01:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Legacy Atlas HTTPSMS: Gateway FQDN Migration Notice 2](https://rewindex.com/company/sinch/incidents/30z4tc83n4yr.md) | maintenance | 2020-10-15 02:00 UTC | 2020-10-15 03:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/31g7tvhkcsz6.md) | maintenance | 2020-10-15 03:00 UTC | 2020-10-15 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/wrd0w3s68npq.md) | maintenance | 2020-10-15 04:00 UTC | 2020-10-15 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/3brj9xd7tcvl.md) | maintenance | 2020-10-15 04:00 UTC | 2020-10-15 06:59 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T](https://rewindex.com/company/plivo/incidents/g4pfn53520wm.md) | maintenance | 2020-10-15 04:01 UTC | 2020-10-15 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/trt10d49d1dz.md) | maintenance | 2020-10-15 04:01 UTC | 2020-10-15 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/3k5sfxvr3zt6.md) | maintenance | 2020-10-15 04:01 UTC | 2020-10-15 07:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/h6rr360d3nv0.md) | maintenance | 2020-10-15 04:01 UTC | 2020-10-15 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/0xgdjk3x75lw.md) | maintenance | 2020-10-15 05:00 UTC | 2020-10-15 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/89tsjs65w9nw.md) | maintenance | 2020-10-15 05:00 UTC | 2020-10-15 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jbyqvd6s2rb2.md) | maintenance | 2020-10-15 06:00 UTC | 2020-10-15 10:00 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [\[Scheduled\] Potential downtime for Git Gateway and Identity logins and signups](https://rewindex.com/company/netlify/incidents/xn54125yyl33.md) | maintenance | 2020-10-15 08:00 UTC | 2020-10-15 08:14 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Emergency Maintenance - MMS](https://rewindex.com/company/sinch/incidents/mb9x5nb10k4q.md) | maintenance | 2020-10-15 09:00 UTC | 2020-10-15 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/qffmfzw7rzs9.md) | maintenance | 2020-10-15 12:00 UTC | 2020-10-15 22:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - AP South (Singapore)](https://rewindex.com/company/linode-akamai/incidents/dbxg6tkv4dd6.md) | maintenance | 2020-10-15 19:00 UTC | 2020-10-15 20:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Emergency Maintenance - Turkey](https://rewindex.com/company/sinch/incidents/t6cxw1dftlc0.md) | maintenance | 2020-10-15 20:00 UTC | 2020-10-15 20:30 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - AP South (Singapore)](https://rewindex.com/company/linode-akamai/incidents/688qty39f34b.md) | maintenance | 2020-10-15 20:00 UTC | 2020-10-15 22:30 UTC | resolved |

## Cite this

31 vendor-reported incidents started on 2020-10-15 (UTC) across 20 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-10-15
- Citation: Rewindex daily outage roundup, “Outages on October 15, 2020” (2020-10-15 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-15 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 15, 2020 (2020-10-15)](https://rewindex.com/outages/2020-10-15)`


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Canonical: https://rewindex.com/outages/2020-10-15 · Markdown: https://rewindex.com/outages/2020-10-15.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:27.139Z