# Smartsheet in October 2020: incidents, uptime and changes

> Smartsheet in October 2020: 6 incidents on its status page (2 major or critical), 98.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 1
- By vendor impact label: critical 2, minor 3, none 1
- Uptime (vendor-reported): 98.88% free of major/critical incidents, 97.61% free of any incident; outage time 8 h 18 min, incident time 17 h 44 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/smartsheet/2020/09.md) · Next: [November 2020](https://rewindex.com/company/smartsheet/2020/11.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Microsoft Dynamics 365 Connector Workflows Errors](https://rewindex.com/company/smartsheet/incidents/r93mfvgvjyr7.md) | critical | 2020-10-09 18:18 UTC | 2020-10-09 21:29 UTC | 3.2 h | resolved |
| [Admin Center Unavailable](https://rewindex.com/company/smartsheet/incidents/bch4hvhyt4d6.md) | critical | 2020-10-29 22:43 UTC | 2020-10-30 03:50 UTC | 5.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Intermittently Unavailable](https://rewindex.com/company/smartsheet/incidents/03wzjrj2wpqd.md) | minor | 2020-10-07 20:14 UTC | 2020-10-07 22:45 UTC | 2.5 h | resolved |
| [Messaging Apps Intermittently Unavailable](https://rewindex.com/company/smartsheet/incidents/5m92s852tm3l.md) | minor | 2020-10-09 11:13 UTC | 2020-10-09 15:38 UTC | 4.4 h | resolved |
| [Account Suspension Error Messages](https://rewindex.com/company/smartsheet/incidents/qznzkmd4j7yx.md) | none | 2020-10-09 13:30 UTC | 2020-10-09 17:09 UTC | 3.6 h | resolved |
| [Microsoft Dynamics 365 Connector Workflows Errors](https://rewindex.com/company/smartsheet/incidents/r93mfvgvjyr7.md) | critical | 2020-10-09 18:18 UTC | 2020-10-09 21:29 UTC | 3.2 h | resolved |
| [Issues with Forms](https://rewindex.com/company/smartsheet/incidents/1xxm10fbfysb.md) | minor | 2020-10-15 15:20 UTC | 2020-10-15 17:50 UTC | 2.5 h | resolved |
| [Admin Center Unavailable](https://rewindex.com/company/smartsheet/incidents/bch4hvhyt4d6.md) | critical | 2020-10-29 22:43 UTC | 2020-10-30 03:50 UTC | 5.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Dynamic View Maintenance](https://rewindex.com/company/smartsheet/incidents/9qj66zl0fkn7.md) | maintenance | 2020-10-25 00:47 UTC | 2020-10-25 01:05 UTC | 18 min | resolved |

## Cite this

Smartsheet posted 6 status incidents in October 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2020/10
- Citation: Smartsheet, “Smartsheet in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2020/10 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in October 2020 (2020-10-01)](https://rewindex.com/company/smartsheet/2020/10)`


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Canonical: https://rewindex.com/company/smartsheet/2020/10 · Markdown: https://rewindex.com/company/smartsheet/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:03:57.134Z