CompaniesSmartsheetMonthly reportsDecember 2020
Smartsheet in December 2020: incidents, uptime and changes
3incidents posted
2labelled major or critical
99.24%free of major/critical
99.24%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5 h 38 min, incident time 5 h 38 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent Errors Accessing Control Center | Major | 3.2 h | resolved | 12-08 | |
| Resolved | Smartsheet Unavailable | Major | 2.4 h | resolved | 12-14 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Temporary Service Interruption | No impact listed | 2.0 h | resolved | 12-02 |
Cite this
Smartsheet posted 3 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in December 2020
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2020/12