# Smartsheet in December 2020: incidents, uptime and changes

> Smartsheet in December 2020: 3 incidents on its status page (2 major or critical), 99.24% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, none 1
- Uptime (vendor-reported): 99.24% free of major/critical incidents, 99.24% free of any incident; outage time 5 h 38 min, incident time 5 h 38 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/smartsheet/2020/11.md) · Next: [January 2021](https://rewindex.com/company/smartsheet/2021/01.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Errors Accessing Control Center](https://rewindex.com/company/smartsheet/incidents/59mmg802562n.md) | major | 2020-12-08 16:09 UTC | 2020-12-08 19:23 UTC | 3.2 h | resolved |
| [Resolved \| Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/5tt9j73fhv4l.md) | major | 2020-12-14 16:25 UTC | 2020-12-14 18:49 UTC | 2.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Service Interruption](https://rewindex.com/company/smartsheet/incidents/mdpwd88v79hl.md) | none | 2020-12-02 22:35 UTC | 2020-12-03 00:37 UTC | 2.0 h | resolved |
| [Intermittent Errors Accessing Control Center](https://rewindex.com/company/smartsheet/incidents/59mmg802562n.md) | major | 2020-12-08 16:09 UTC | 2020-12-08 19:23 UTC | 3.2 h | resolved |
| [Resolved \| Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/5tt9j73fhv4l.md) | major | 2020-12-14 16:25 UTC | 2020-12-14 18:49 UTC | 2.4 h | resolved |

## Cite this

Smartsheet posted 3 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2020/12
- Citation: Smartsheet, “Smartsheet in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2020/12 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in December 2020 (2020-12-01)](https://rewindex.com/company/smartsheet/2020/12)`


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Canonical: https://rewindex.com/company/smartsheet/2020/12 · Markdown: https://rewindex.com/company/smartsheet/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:22:25.935Z