rewindex

CompaniesMapboxIncidents

Mapbox: Live Traffic outage

MinorStatus: resolvedStarted Resolved (24 h)1 updatestatus.mapbox.com (opens in new tab)
Part of an outage event

AWS outage, Nov 25, 2020 · 10 vendors, 13 incidents

Mapbox’s incident depends on AWS (declared dependency, named as a cause before); it did not name AWS. (hop 1, posted −8 min vs the first vendor naming AWS)

Swipe sideways to see the whole diagram.

depends on AWSknown dependencyAWSown incident not archivedWithin an hour1 vendor, 1 blamed AWSPipedream1 to 4 hours later4 vendors, 4 blamed AWSHubSpot, Xero, Lattice, HeapLater2 vendors, 2 blamed AWSConfluent, PipedreamKnown dependency4 vendorsUnbounce, Mapbox, ActiveCampaign, SmartsheetMapbox (this incident)posted −8 min
depends on AWSknown dependencyAWSown incident not archivedWithin an hour1 vendor, 1 blamed AWSPipedream1 to 4 hours later4 vendors, 4 blamed AWSHubSpot, Xero, Lattice, HeapLater2 vendors, 2 blamed AWSConfluent, PipedreamKnown dependency4 vendorsUnbounce, Mapbox,ActiveCampaign, SmartsheetMapbox (this incident)posted −8 min
Mapbox is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>1 vendor, 1 blamed AWS<br/>Pipedream"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed AWS<br/>HubSpot, Xero, Lattice, Heap"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed AWS<br/>Confluent, Pipedream"]:::blames
  root --> later
  dr["Known dependency<br/>4 vendors<br/>Unbounce, Mapbox, ActiveCampaign, Smartsheet"]:::hop2
  root -.->|"depends on AWS"| dr
  me["Mapbox (this incident)<br/>posted −8 min"]:::me
  root -.->|"known dependency"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    This incident has been resolved and we are now seeing normal levels of live traffic data.

From Mapbox’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.mapbox.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Mapbox, started 2020-11-25 15:08 UTC, resolved after 24 h, 1 update(s).

Title
Live Traffic outage
Vendor
Mapbox
Date
URL
https://rewindex.com/company/mapbox/incidents/h7sp0fz050zh

Mapbox profileRecent Mapbox incidentsAll outages on November 25, 2020Mapbox in November 2020MarkdownJSON