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CompaniesConfluentIncidents

Confluent: AWS us-east-1 provisioning affected by AWS outage

MinorStatus: resolvedStarted Resolved (2.8 h)1 updatestatus.confluent.cloud (opens in new tab)
Part of an outage event

AWS outage, Nov 25, 2020 · 28 vendors, 29 incidents

Confluent’s incident blames AWS as the cause. (hop 1, posted +7 h 23 min vs the first vendor naming AWS)

“…AWS us-east-1 provisioning affected by AWS outage Even though AWS is still recovering from the incident, the system that were affecting our provisioning have recovered. Pending clusters in AWS in us-e…”

Swipe sideways to see the whole diagram.

AWSown incident not archivedWithin an hour1 vendor, 1 blamed AWSPipedream1 to 4 hours later4 vendors, 4 blamed AWSHubSpot, Xero, Lattice, HeapLater2 vendors, 2 blamed AWSConfluent, PipedreamConfluent (this incident)posted +7 h 23 min
AWSown incident not archivedWithin an hour1 vendor, 1 blamed AWSPipedream1 to 4 hours later4 vendors, 4 blamed AWSHubSpot, Xero, Lattice, HeapLater2 vendors, 2 blamed AWSConfluent, PipedreamConfluent (this incident)posted +7 h 23 min
Confluent is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>1 vendor, 1 blamed AWS<br/>Pipedream"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed AWS<br/>HubSpot, Xero, Lattice, Heap"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed AWS<br/>Confluent, Pipedream"]:::blames
  root --> later
  me["Confluent (this incident)<br/>posted +7 h 23 min"]:::me
  later --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    Even though AWS is still recovering from the incident, the system that were affecting our provisioning have recovered. Pending clusters in AWS in us-east-1 region have now been provisioned.

From Confluent’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.confluent.cloud (opens in new tab).

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