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Twilio: A few customers are receiving an error when inviting new users to their Twilio account

MinorStatus: resolvedStarted Resolved (1.4 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We have fully investigated the error with inviting a new user to an account and it was determined that the impact is limited to a very small set of customers, who have been reached out individually to address any concerns. All systems are operational.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-11-20 23:18 UTC, resolved after 1.4 h, 1 update(s).

Title
A few customers are receiving an error when inviting new users to their Twilio account
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/r2wp9dm97sg6

Twilio profileRecent Twilio incidentsAll outages on November 20, 2020Twilio in November 2020MarkdownJSON