# Outages on November 20, 2020 (UTC)

> 39 incidents started on November 20, 2020 (UTC) on the status pages Rewindex archives, 11 labelled major or critical by the vendor (Retool, Twilio, Canva); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-11-20
Last updated: 2020-11-22T15:39:00Z

- Incidents started: 39 (major/critical: 11, other: 28) across 26 vendors
- Still open from earlier days: 6 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 4, major 7, minor 22, none 6
- Previous day with incidents: [2020-11-19](https://rewindex.com/outages/2020-11-19.md) · Next: [2020-11-21](https://rewindex.com/outages/2020-11-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Retool](https://rewindex.com/company/retool.md) | [Cannot access Retool](https://rewindex.com/company/retool/incidents/4pvlcn53xc51.md) | critical | 2020-11-20 00:55 UTC | 2020-11-20 01:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Voice and Video Outage in Latin America](https://rewindex.com/company/twilio/incidents/nz0rfkn59dq9.md) | critical | 2020-11-20 01:02 UTC | 2020-11-20 01:47 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Issues with Downloading Designs](https://rewindex.com/company/canva/incidents/d8ds0794309m.md) | critical | 2020-11-20 14:09 UTC | 2020-11-20 21:32 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment: - LATA: 342 (Marquette, MI)](https://rewindex.com/company/bandwidth/incidents/1lfctzztfzz1.md) | critical | 2020-11-20 20:33 UTC | 2020-11-21 03:52 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [AWS sa-east-1 degraded](https://rewindex.com/company/elastic-cloud/incidents/f8ytth2zc8b0.md) | major | 2020-11-20 01:20 UTC | 2020-11-20 02:09 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Elevated error rates in workflows / sources](https://rewindex.com/company/pipedream/incidents/2zd7v0dn5x5v.md) | major | 2020-11-20 03:30 UTC | 2020-11-20 05:34 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Live Traffic outage](https://rewindex.com/company/mapbox/incidents/lybzz5x5mm1y.md) | major | 2020-11-20 04:14 UTC | 2020-11-20 10:40 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Incomplete data in real-time dashboards for some customers](https://rewindex.com/company/mux/incidents/1s7sb99s394d.md) | major | 2020-11-20 04:18 UTC | 2020-11-20 05:48 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Platform  currently degraded](https://rewindex.com/company/typeform/incidents/44w0hsmmj8ym.md) | major | 2020-11-20 10:10 UTC | 2020-11-20 10:25 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas Data Processing Delays](https://rewindex.com/company/segment/incidents/pzhnzzht2kv9.md) | major | 2020-11-20 13:06 UTC | 2020-11-20 20:08 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Pipeline repository provider settings page inaccessible](https://rewindex.com/company/buildkite/incidents/f6cb2pv3d4dc.md) | major | 2020-11-20 18:26 UTC | 2020-11-20 18:39 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/kdzlzzn1db0x.md) | minor | 2020-11-20 00:10 UTC | 2020-11-20 03:11 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Degraded performance on GRU1](https://rewindex.com/company/v0/incidents/5d5yg2yw2lbn.md) | minor | 2020-11-20 01:00 UTC | 2020-11-20 01:00 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Degraded performance on GRU1](https://rewindex.com/company/vercel/incidents/5d5yg2yw2lbn.md) | minor | 2020-11-20 01:00 UTC | 2020-11-20 01:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Site EU3 - Outage](https://rewindex.com/company/sinch/incidents/kf6n9jc5y1fk.md) | minor | 2020-11-20 01:20 UTC | 2020-11-20 01:47 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Site EU3 - Degradation](https://rewindex.com/company/sinch/incidents/mmdb0sctrmvv.md) | minor | 2020-11-20 01:55 UTC | 2020-11-20 02:54 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Degraded webhook performance in mt1](https://rewindex.com/company/pusher/incidents/5krpzxhfczmv.md) | minor | 2020-11-20 03:16 UTC | 2020-11-20 09:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Events Streams Are Delayed](https://rewindex.com/company/twilio/incidents/qf9khhpphmsv.md) | minor | 2020-11-20 03:34 UTC | 2020-11-20 05:39 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Services are delayed](https://rewindex.com/company/launchdarkly/incidents/fbzz9ktnz3w0.md) | minor | 2020-11-20 03:37 UTC | 2020-11-20 06:25 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Delayed live traffic updates on Navigation APIs](https://rewindex.com/company/mapbox/incidents/4t27g2gn8nz4.md) | minor | 2020-11-20 04:14 UTC | 2020-11-20 10:44 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Origin and API Latency Issues](https://rewindex.com/company/netlify/incidents/7247hf6xyst7.md) | minor | 2020-11-20 09:10 UTC | 2020-11-20 09:38 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Increased errors, latency for Contentful Management API from APAC region.](https://rewindex.com/company/contentful/incidents/hy5xs3cp4kzs.md) | minor | 2020-11-20 14:48 UTC | 2020-11-20 15:18 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Messaging App Delays](https://rewindex.com/company/smartsheet/incidents/3ks61bk8l4l8.md) | minor | 2020-11-20 14:55 UTC | 2020-11-20 17:08 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Data Processing Delays](https://rewindex.com/company/logrocket/incidents/ybsrj2r4c6bm.md) | minor | 2020-11-20 16:23 UTC | 2020-11-22 15:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Subset of Processing Failures with Programmable Voice Pay Verb Service](https://rewindex.com/company/twilio/incidents/p629yzygg30k.md) | minor | 2020-11-20 16:57 UTC | 2020-11-20 18:13 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [V2 Voice Recording and Transcription Delays](https://rewindex.com/company/bandwidth/incidents/5fnzcvqf21mf.md) | minor | 2020-11-20 17:23 UTC | 2020-11-20 21:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Subset of SMS Delivery Failures to all Carriers in Brazil from Twilio Brazil Domestic Numbers (local long codes)](https://rewindex.com/company/twilio/incidents/m858bbt5b8xp.md) | minor | 2020-11-20 19:51 UTC | 2020-11-21 19:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS delivery delays for a small subset of short codes to AT&T Wireless in the U.S.](https://rewindex.com/company/twilio/incidents/13gl1zrw24gy.md) | minor | 2020-11-20 20:13 UTC | 2020-11-21 07:19 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [API Ingest Slowdown](https://rewindex.com/company/honeycomb/incidents/0jbkyv4mg6kw.md) | minor | 2020-11-20 20:19 UTC | 2020-11-20 20:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Authy messages to multiple countries are seeing higher latencies than normal](https://rewindex.com/company/twilio/incidents/0hqt3tkz511l.md) | minor | 2020-11-20 20:22 UTC | 2020-11-20 21:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Intermittent 404 on some Changelog URLs](https://rewindex.com/company/twilio/incidents/txsh8vbjpwv1.md) | minor | 2020-11-20 20:29 UTC | 2020-11-20 21:30 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Internal job boards are unstyled](https://rewindex.com/company/greenhouse/incidents/dlrx2v394p1v.md) | minor | 2020-11-20 21:10 UTC | 2020-11-20 21:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A few customers are receiving an error when inviting new users to their Twilio account](https://rewindex.com/company/twilio/incidents/r2wp9dm97sg6.md) | minor | 2020-11-20 23:18 UTC | 2020-11-21 00:41 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [EC2 Host Failure](https://rewindex.com/company/aptible/incidents/nwrcmktf27mh.md) | none | 2020-11-20 06:35 UTC | 2020-11-20 07:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Conference Logs not Available on Console](https://rewindex.com/company/twilio/incidents/8hldcg96hdr4.md) | none | 2020-11-20 10:26 UTC | 2020-11-20 11:30 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Bridge Workflow Delays](https://rewindex.com/company/smartsheet/incidents/y0n6nbqd53f0.md) | none | 2020-11-20 10:29 UTC | 2020-11-20 12:29 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Some messages are delayed](https://rewindex.com/company/gorgias/incidents/kbrqk9ryz4rr.md) | none | 2020-11-20 15:03 UTC | 2020-11-20 15:03 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Users unable to create dashboards](https://rewindex.com/company/amplitude/incidents/zx6kl5l0zqf5.md) | none | 2020-11-20 20:06 UTC | 2020-11-20 20:06 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Data delays for Source Functions](https://rewindex.com/company/segment/incidents/4kh3djtb8myq.md) | none | 2020-11-20 21:48 UTC | 2020-11-20 22:16 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Colombia phone numbers.](https://rewindex.com/company/plivo/incidents/j26g6s06cdv4.md) | minor | 2020-11-19 06:25 UTC | 2020-11-24 23:57 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [User Activity experiencing a delay of 12+ hours](https://rewindex.com/company/amplitude/incidents/xmk369j39f16.md) | minor | 2020-11-19 12:53 UTC | 2020-11-20 19:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Claro Brazil](https://rewindex.com/company/twilio/incidents/h4g428jxrc4s.md) | minor | 2020-11-19 13:45 UTC | 2020-11-20 06:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [MMS MT and MO Delays - Sprint US](https://rewindex.com/company/sinch/incidents/c7bs2y9n3mmn.md) | minor | 2020-11-19 19:01 UTC | 2020-11-20 01:32 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Data Delayed in Charts](https://rewindex.com/company/revenuecat/incidents/8975bkm1mng4.md) | none | 2020-11-19 13:30 UTC | 2020-11-20 00:13 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Some workflows failed to trigger](https://rewindex.com/company/iterable/incidents/d0tvgnlcfbh2.md) | none | 2020-11-19 14:31 UTC | 2020-11-20 22:43 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Close](https://rewindex.com/company/close.md) | [\[Scheduled\] Email Sync Database Maintenance](https://rewindex.com/company/close/incidents/2f0hbkbjlt3p.md) | maintenance | 2020-11-20 03:00 UTC | 2020-11-20 03:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/0g2nvy4xx129.md) | maintenance | 2020-11-20 04:00 UTC | 2020-11-20 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5d71tmqc5zhw.md) | maintenance | 2020-11-20 05:00 UTC | 2020-11-20 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/dcfs7hhpw5bq.md) | maintenance | 2020-11-20 05:00 UTC | 2020-11-20 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/g93gqkkbzhyj.md) | maintenance | 2020-11-20 05:00 UTC | 2020-11-20 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/mj77trlm2j9v.md) | maintenance | 2020-11-20 07:00 UTC | 2020-11-20 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/xpkcz2bv0789.md) | maintenance | 2020-11-20 07:00 UTC | 2020-11-20 11:00 UTC | resolved |

## Cite this

39 vendor-reported incidents started on 2020-11-20 (UTC) across 26 vendors, 11 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-11-20
- Citation: Rewindex daily outage roundup, “Outages on November 20, 2020” (2020-11-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-11-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 20, 2020 (2020-11-20)](https://rewindex.com/outages/2020-11-20)`


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Canonical: https://rewindex.com/outages/2020-11-20 · Markdown: https://rewindex.com/outages/2020-11-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T20:27:15.734Z