CompaniesPandaDocMonthly reportsNovember 2020
PandaDoc in November 2020: incidents, uptime and changes
5incidents posted
3labelled major or critical
99.47%free of major/critical
99.28%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 h 48 min, incident time 5 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 2
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue with PDF download in PandaDoc | Major | 1.8 h | resolved | 11-19 | |
| Issue with webhooks and document creation via API. | Major | 1.0 h | resolved | 11-27 | |
| Issue with webhooks and document creation using Public API | Major | 1.0 h | resolved | 11-27 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue with PDF download in PandaDoc | Minor | 1.2 h | resolved | 11-09 | |
| Issue with document creation using Public API | Minor | 9 min | resolved | 11-25 |
Cite this
PandaDoc posted 5 status incidents in November 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- PandaDoc in November 2020
- Vendor
- PandaDoc
- Date
- URL
- https://rewindex.com/company/pandadoc/2020/11