# PandaDoc in November 2020: incidents, uptime and changes

> PandaDoc in November 2020: 5 incidents on its status page (3 major or critical), 99.47% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2020/11
Last updated: 2020-12-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 2
- Uptime (vendor-reported): 99.47% free of major/critical incidents, 99.28% free of any incident; outage time 3 h 48 min, incident time 5 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/pandadoc/2020/10.md) · Next: [December 2020](https://rewindex.com/company/pandadoc/2020/12.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/45112c3d6jvk.md) | major | 2020-11-19 14:54 UTC | 2020-11-19 16:41 UTC | 1.8 h | resolved |
| [Issue with webhooks and document creation via API.](https://rewindex.com/company/pandadoc/incidents/hvfwtf5c6wj4.md) | major | 2020-11-27 07:34 UTC | 2020-11-27 08:34 UTC | 1.0 h | resolved |
| [Issue with webhooks and document creation using Public API](https://rewindex.com/company/pandadoc/incidents/0j1vbswyvq72.md) | major | 2020-11-27 14:06 UTC | 2020-11-27 15:07 UTC | 1.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/6fhpmyzq1fm5.md) | minor | 2020-11-09 21:41 UTC | 2020-11-09 22:51 UTC | 1.2 h | resolved |
| [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/45112c3d6jvk.md) | major | 2020-11-19 14:54 UTC | 2020-11-19 16:41 UTC | 1.8 h | resolved |
| [Issue with document creation using Public API](https://rewindex.com/company/pandadoc/incidents/97grj0kgr7bt.md) | minor | 2020-11-25 17:06 UTC | 2020-11-25 17:15 UTC | 9 min | resolved |
| [Issue with webhooks and document creation via API.](https://rewindex.com/company/pandadoc/incidents/hvfwtf5c6wj4.md) | major | 2020-11-27 07:34 UTC | 2020-11-27 08:34 UTC | 1.0 h | resolved |
| [Issue with webhooks and document creation using Public API](https://rewindex.com/company/pandadoc/incidents/0j1vbswyvq72.md) | major | 2020-11-27 14:06 UTC | 2020-11-27 15:07 UTC | 1.0 h | resolved |

## Cite this

PandaDoc posted 5 status incidents in November 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2020/11
- Citation: PandaDoc, “PandaDoc in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2020/11 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in November 2020 (2020-11-01)](https://rewindex.com/company/pandadoc/2020/11)`


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Canonical: https://rewindex.com/company/pandadoc/2020/11 · Markdown: https://rewindex.com/company/pandadoc/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:08:44.341Z